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Purvis Ford Lincoln, Inc.
Fredericksburg, VA
450 Reviews
Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud of be one of the premier deealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Purvis Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right plce. Call 888-485-0907 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 450 reviews
March 16, 2021
Took my 2020 Navigator here for work that was done by Ted Britt Lincoln and wasn’t done right. Ted Britt redid the work 4 times and couldn’t get it right. Our is Ford was able to complete the removal and rei Britt Lincoln and wasn’t done right. Ted Britt redid the work 4 times and couldn’t get it right. Our is Ford was able to complete the removal and reinstall in about 30 minutes and it was done right! More
by stankoshawn
Employees Worked With
Tom Linnehan, Daniel Mullins, Matt Brinson
March 05, 2021
Andrew is awesome great customer service. made my appointment very easy. I always take my Ford Escape to Purvis Ford which always provide a good service. Highly recommended. appointment very easy. I always take my Ford Escape to Purvis Ford which always provide a good service. Highly recommended. More
by Izzy
Employees Worked With
March 05, 2021
The only bad thing I can say is we dident receive a recall notice but it happens I’m not mad. Accidents happen but everyone was so friendly and made it is was fixed the right way and returned to me in recall notice but it happens I’m not mad. Accidents happen but everyone was so friendly and made it is was fixed the right way and returned to me in one day. Fast and painless process will definitely come back and send all my family and friends here More
by Annettegrymace
March 04, 2021
Purvis Ford service department is great. My appointments are set and they honor them. Everything is done right and in a timely manner. They always treat me like they appreciate my business. are set and they honor them. Everything is done right and in a timely manner. They always treat me like they appreciate my business. More
by tommyhamil
Employees Worked With
Other Employees :
Tom Linnehan, Daniel Mullins, Brooke Rodgers, Matt Brinson
March 02, 2021
Great service. Courtesy was extended by all who I came in contact with. Have used service department here many times over the years with satisfaction.Particular thanks to Andrew Smith. in contact with. Have used service department here many times over the years with satisfaction.Particular thanks to Andrew Smith. More
by kehnja
Employees Worked With
February 28, 2021
Repair to my taurus looks great. Everyone was so pleasant to deal with. They kept me updated. Very professional group of people. Thank you very much. pleasant to deal with. They kept me updated. Very professional group of people. Thank you very much. More
by mrsbubba88
February 23, 2021
Great dealership, just out side of Richmond. Glad I ventured North. Saw the truck I wanted on-line then seeked it out. Steve Pavey was excellent to work with. Very happy with my 2021 F150. ventured North. Saw the truck I wanted on-line then seeked it out. Steve Pavey was excellent to work with. Very happy with my 2021 F150. More
by m1llerz
Employees Worked With
February 20, 2021
The Best service department I have gone to, ever. Maintenance personnel are Honest and Professional. But more importantly. They make you feel as a part of FORD Family. Great Job Team! Maintenance personnel are Honest and Professional. But more importantly. They make you feel as a part of FORD Family. Great Job Team! More
by asaavedra
Employees Worked With
Other Employees :
Tom Linnehan, Daniel Mullins, Brooke Rodgers, Matt Brinson
February 15, 2021
I've had my 2016 Ford Escape Titanium 4 wdr/tow pkg SUV serviced at Purvis Ford for the last 4 years. I bought it new at Cowles Ford in Woodbridge, Va. I quickly determined that the quality and level of se serviced at Purvis Ford for the last 4 years. I bought it new at Cowles Ford in Woodbridge, Va. I quickly determined that the quality and level of service at Purvis was what I was accustomed to. The service reps are extremely professional and knowledgeable. I would recommend them to anyone I'd meet. Top marks! More
by Walkerm491
Employees Worked With
Troy
February 03, 2021
While Troy was very nice and the rest of the service staff as well - they could not fix the problem of the battery draining out. I had my C-Max there off and on for over a month. I wound up being so fru staff as well - they could not fix the problem of the battery draining out. I had my C-Max there off and on for over a month. I wound up being so frustrated I lost all faith in my car and wound up trading it in -since my car was paid off fully and I loved its gas milage it was a hard pill to swallow. The Sales division and Finance office did give me a great deal Kathy Smith was Super! The low rating was because they couldn't fix my car. From the Sales side I would give it a 5. More
by Barbaracoyle01
Employees Worked With
Troy
