Pure Honda Ferndale
Ferndale, MI
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93 Reviews of Pure Honda Ferndale
I love Ferndale Honda Ferndale Honda has always been a terrific experience. Their service department is helpful, honest, efficient and friendly. They always inform me of ev Ferndale Honda has always been a terrific experience. Their service department is helpful, honest, efficient and friendly. They always inform me of everything and go the extra mile to take care of every detail. The Sales department is knowledgeable, attentive and accommodating. This is the third vehicle I have bought from Ferndale Honda. Servicing each one there as well. I have had occasion to take my vehicle to other Honda Dealers but prefer to come to Ferndale over all others. I will always give them my business. More
Pleasant Service Experience Service is efficient and surprisingly excellent for the work being performed. Price of 30,000 maintenance was lower than quoted price. That's alway Service is efficient and surprisingly excellent for the work being performed. Price of 30,000 maintenance was lower than quoted price. That's always a pleasant surprise. More
The price was very good, and I love Hondas cars I can into the dealership for device to my 2004 Honda Accord and in my mind I'm thinking you need to purchase a new car so one thing lead to getting I can into the dealership for device to my 2004 Honda Accord and in my mind I'm thinking you need to purchase a new car so one thing lead to getting this 2012 Honda with low mileage and a good price so I went for it. More
Quality customer service close to home. The employees in Service and Sales are attentive, knowledgeable and courteous. They took care of my car promptly, replacing the brake pads and assur The employees in Service and Sales are attentive, knowledgeable and courteous. They took care of my car promptly, replacing the brake pads and assuring me that it was safe to undertake a lengthy road trip that I had planned. More
I have been leasing cars from Ferndale Honda since 1990's My salesman Rick Jones is great, Charlie is marvelous, we have always had a great experience there, that's why we keep coming back. We believe Honda i My salesman Rick Jones is great, Charlie is marvelous, we have always had a great experience there, that's why we keep coming back. We believe Honda is a great product and they stay by them. I have never had a bad vehicle. More
IT WAS GREAT AS ALWAYS I ALWAYS ENJOY THE COMPANY OF THE SALESMEN. YOU HAVE A GREAT TEAM. KEEP UP THE GOOD WORK!! THE SERVICE REPAIR IS FRIENDLY ALSO, AS ALWAYS. I ALWAYS ENJOY THE COMPANY OF THE SALESMEN. YOU HAVE A GREAT TEAM. KEEP UP THE GOOD WORK!! THE SERVICE REPAIR IS FRIENDLY ALSO, AS ALWAYS. More
No pricing over the phone of via email. Stuck in the 1960's They were very difficult to deal with. Many other Honda dealers will help you with initial pricing via email or over the phone (Page Honda and Brighto They were very difficult to deal with. Many other Honda dealers will help you with initial pricing via email or over the phone (Page Honda and Brighton Honda for example). They flat out refused to provide any pricing without a visit to their store which was not convenient for me. Why can I buy virtually anything else via the Web but can't get pricing on a car? Allan's big objection was that I would take the price provided over the phone or email and shop that price, how is that different from a price I would get in a visit to their store? I am in sales and understand the sales process but these guys seem stuck in the dark ages. I can't comment on pricing, service, dealership experience because they self selected themselves out of consideration. I bought my new Honda CRV elsewhere. I only considered dealerships that would work with me on-line. More
Customer Satisfaction is a Reality I had made my first purchase from Ferndale Honda a year ago. I needed to switch from a Manual to Automatic, so I decided to purchase another Fit. I I had made my first purchase from Ferndale Honda a year ago. I needed to switch from a Manual to Automatic, so I decided to purchase another Fit. I contacted my sales person Angelo because of Superior previous Customer Service. He did everything to make a Fair deal with me, within a few hours I was driving my 2015 Honda Fit. I Strongly Recommend Ferndale Honda because Here Customer Satisfaction is Reality! More
THEY ARE KNOWLEDGEABLE, AND DO NOT BS YOU IN ANY WAYS. THEY ARE GREAT. I HAVE BEEN DEALING WITH THEM SINCE 1950. THEY ARE HONEST. THEY DONT GIVE YOU ANY NONSENSE ANSWERS. YOU GET THE BEST PRICE, AND Y THEY ARE GREAT. I HAVE BEEN DEALING WITH THEM SINCE 1950. THEY ARE HONEST. THEY DONT GIVE YOU ANY NONSENSE ANSWERS. YOU GET THE BEST PRICE, AND YOU DONT HAVE TO NEGOTIATE WITH THEM....IF YOU CHECK OUT OTHER DEALERS THEIR PRICES ARE WAY BELOW THE OTHERS. I HAVE SENT MANY OTHER FRIENDS TO THEM,....AND THEY HAVE BEEN AS HAPPY AND SATISFIED AS I HAVE BEEN...THERE SERVICE IS GREAT TOO. ONE COULD NOT ASK FOR A BETTER HONDA DEALER. More
"Great Experience" I would recommend this dealership to friends and family. Angelo Palazzolo is a great salesman to work with. He was patient and very knowledgeable! I would recommend this dealership to friends and family. Angelo Palazzolo is a great salesman to work with. He was patient and very knowledgeable! I'm extremely happy with my Honda CRV! More