Puklich Chevrolet
Bismarck, ND
Filter Reviews by Keyword
By Type
Showing 18 reviews
Took GM vehicle in for an oil change. Vehicle leaking oil from filter on garage floor. Called dealer and they acted like it couldn't be something they did. Emailed service manager no re Vehicle leaking oil from filter on garage floor. Called dealer and they acted like it couldn't be something they did. Emailed service manager no response. I need to have oil changes at a dealer to maintain a powertrain warranty or I'd go it right myself like all my other vehicles. More
Took my truck to get oil change. Cost 145.00- I left for south dakota the next day. Drove to Spearfish South Dakota. 15 miles before arriving my low oil light cane on. i pulled over- Cost 145.00- I left for south dakota the next day. Drove to Spearfish South Dakota. 15 miles before arriving my low oil light cane on. i pulled over- checked oil stick- no oil. Drove to dealer- they check and find out oil plug hanging by a thread. puklich did not tighten oil plug- I could have damaged engine if I would have drove further. Had to pay another 145.00 for new service.the rest of our trip the truck smells like burnt metal. Had to to go back to dealer twice- we should have been hiking- instead we spent a lot of our vacation at the dealer in South Dakota More
Amazing service very friendly ,helpful and very approachable ,thankful to (Jason L.) for being so patience we had a wonderful experience you are doing a good job approachable ,thankful to (Jason L.) for being so patience we had a wonderful experience you are doing a good job More
Oil Change Service. Even something as simple as an Oil Change is just better at Puklich. They washed the vehicle and are always fast and efficient. Every encounter I have Even something as simple as an Oil Change is just better at Puklich. They washed the vehicle and are always fast and efficient. Every encounter I have had with Puklich from Sales to Service to Auto Body has been great. Only Dealership we use now unless we are out of state and need something. Which after being spoiled by Puklich the others could use some lessons in Customer Service. More
Routine maintenance and oil change When making the appointment for my routine oil change, I made the appointment for 8am. When I arrived to drop off my vehicle the appointment was set f When making the appointment for my routine oil change, I made the appointment for 8am. When I arrived to drop off my vehicle the appointment was set for 2pm. I left the car there and they gave me a ride home. Upon getting home I was prepared to wait until 3pm. It is currently almost 4pm and I have not received a call to tell me service is complete, and when I called they transferred me three times only to end up leaving a message. I'm not happy, this has essentially limited my day to the afternoon, when everything is closed. I was unable to complete any of the things I needed to do today because the man who made my appointment set it for the wrong time, and it does not take two hours to change the oil. If there was some other problem they should have called to see if I had the money to cover them. More
Purchase to Service no better! Third vehicle purchased from Puklich and as always a great experience. Don Glassheim went above and beyond as always with helping us. My wife and I wi Third vehicle purchased from Puklich and as always a great experience. Don Glassheim went above and beyond as always with helping us. My wife and I will not buy a vehicle from anyone else. We have our vehicles serviced there and the service department also is top notched. Not to mention the smile from any staff that you stop and talk to along the way. More
Just great service. We were there to look at vehicles when we remembered that we had a recall that need done. Even though it was an unannounced visit to the service cente We were there to look at vehicles when we remembered that we had a recall that need done. Even though it was an unannounced visit to the service center to get a recall taken care of they squeezed us in. As always John O'Brien was nice and courteous. The reason why we believe Puklich is the best! More
Great Body Shop Team! Great service from the entire Body Shop team! Even though we had a few glitches with a rental car, Randy Meyer and Tim Berger made sure I had a vehicl Great service from the entire Body Shop team! Even though we had a few glitches with a rental car, Randy Meyer and Tim Berger made sure I had a vehicle to drive until the rental agency got their stuff together! From that point on, service was super! Body shop technician, Bill Hultberg, did a fantastic job on the body work! Paint and PDR was great. I had my car back within the time estimated. They did a wonderful job working with the insurance companies. At the cashier, all I needed to do was sign the insurance checks and I was ready to go! No surprises. Randy walked me out to my car to make sure everything was as stated. I would recommend the body shop! Thank you! More
Very helpful Staff was very informative and helpful. Streamlined process no wait time. One of my vehicles had the tires rotated and oil changed while I leased anot Staff was very informative and helpful. Streamlined process no wait time. One of my vehicles had the tires rotated and oil changed while I leased another vehicle. Done within 1 hour. More
Regular maintenance check & oil change The dealership called me to set up an appointment for an oil change and they made it fit into my schedule. Work was done in a timely manner. I was s The dealership called me to set up an appointment for an oil change and they made it fit into my schedule. Work was done in a timely manner. I was surprised to see that my car had been washed after the service work. More