Puente Hills Toyota

Went in for flat tire and received a new one Even though there was a chance I didnt purchase the tire at the dealer, they went over and beyond and gave me a new tire anyway! Even though there was a chance I didnt purchase the tire at the dealer, they went over and beyond and gave me a new tire anyway! More

Stellar service, Tom Anderson is the best!!! I had to get my brakes done and I was in and out very fast. Tom Anderson was my service writer, he is the best. He is very honest and trustworthy, he I had to get my brakes done and I was in and out very fast. Tom Anderson was my service writer, he is the best. He is very honest and trustworthy, he has been my service writer for years. He is the only one I use. More

I love this Toyota dealership This dealership is really the best one I have been to they helped me buy my first car! I love my rav4! They are very nice and helpful and just gives y This dealership is really the best one I have been to they helped me buy my first car! I love my rav4! They are very nice and helpful and just gives you time as well More

Good Service. I always get good service when I bring my truck for service.I have been dealing with Tom even when he was at your Ford dealership. I always get good service when I bring my truck for service.I have been dealing with Tom even when he was at your Ford dealership. More

Service 03/2018 I Started using Puente Hills Toyota in 2014, I don't mind driving from Lakewood.. I Always get Great Service from Tom Anderson! Tom and his team of te I Started using Puente Hills Toyota in 2014, I don't mind driving from Lakewood.. I Always get Great Service from Tom Anderson! Tom and his team of techs always informs me on maintenance service to keep my car running in excellent condition.. Thanks Tom! More

Body shop was excellent. Body shop did excellent work in repairing our front end damage. Job was completed as promised. Very happy with all aspects of the work done. Elizabet Body shop did excellent work in repairing our front end damage. Job was completed as promised. Very happy with all aspects of the work done. Elizabeth was very pleasant and professional. Mike kept us informed at all times. Keep up the good work, Thank you More

Best dealership Most trustworthy people I’ve worked with. Will buy again and recommend friends and family. Service was excellent and everything was done in a timely Most trustworthy people I’ve worked with. Will buy again and recommend friends and family. Service was excellent and everything was done in a timely matter. More

Accommodating The salespeople were not too pushy; the whole purchasing process wasn't tedious at all. Since we already knew what we want they were very accommodati The salespeople were not too pushy; the whole purchasing process wasn't tedious at all. Since we already knew what we want they were very accommodating for specifics that we had asked for. More

Good service. Efficient. Made an appointment for service. They had all my data in the ‘puter, Had recommended service needs from the last time and I did not have to dig aroun Made an appointment for service. They had all my data in the ‘puter, Had recommended service needs from the last time and I did not have to dig around my papers to find it. I like the efficiency. Got there was handed off to service rep. Kin. He was quick and attentive to providing service and listening to me. Presented my service papers to guest counter to get a token for a free cup of coffee and cookie at in-house Subway. Headed to the in house theater to watch a movie that was playing. Was called on cell when car was serviced on time. There were also ‘puters available to surf the net. Overall very nice. They are quick and efficient without the banter and small talk. I hate small talk, it just wastes time at a business where a customer comes first. So many places now allow their employees to stand around to chat with each other while a customer is standing in front of them. They don’t seem to allow their staff to do that which I am thankful for. I hate businesses that do that. Only thing is that the bench seats in the theater have become worn and are very hard and uncomfortable. Should provide fresh popcorn though. One more thing, a specific service was listed as $188.00 but I was charged the prior price of $188.88. I pointed it out to my service rep and he corrected it quickly. But when final papers were presented to me and paid by me I noticed that I was still charged $188.88 instead of $188.00. Went back to service rep and he tried to correct it but the ‘puter had closed it out already. I was told by him to come back next time for service and ask for him and he will credit me back the 88 pennies. That was an irritation. A business should never owe their customers anything other than good service, good warranties and goodwill. Oh well, there goes my senior coffee at McDonald’s. Overall the place is a nice place to have your car serviced. More