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Puente Hills Toyota

City of Industry, CA

4.3
1,306 Reviews

17070 Gale Ave

City of Industry, CA

91745

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1,306 Reviews of Puente Hills Toyota

March 29, 2018

Great Customer Service I like to go to Puente Hill Toyota to get my car service. The service waiting time is good. I enjoy the free drink and a cookie. Plus a movie to wa More

by PHENG2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
March 29, 2018

The tech stold my new with tags sunglases I went yesterday to to a oil change and they recoment me to do cabin filter and air filter change so i seed yes i had 2 brand new sun glases armani ex More

by ALFPRE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Cardin, Scott Petersen
March 29, 2018

Regular check up I always go there for regular check up and this time, another excellent service on oil change and they checked for those I had concerned the most More

by HWONG0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Song, Jenny Lopez
March 29, 2018

Toyota dealership in City Industry. LIE to get a car sold. They said they would pay off our trade in. They didn't, they added the payoff amount of the trade into our new car payment! More

by KORY517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Anbar
March 29, 2018

PUENTE HILLS SERVICE REVIEW PUENTE HILLS TOYOTA, ESPECIALLY TOM ANDERSON ARE VERY HELPFUL, FAST AND EFFICIENT. THEY ARE STRAIGHT FORWARD WHEN AN ADDITIONAL REPAIR IS NECESSARY. T More

by DAVID@PRIMETRANS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
March 29, 2018

Great experience Nice and well behaved service consultant. Wait time is not so long. And I think I could also refer my friend and known people to this dealer for purch More

by MAZHARRAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Lopez
March 28, 2018

service It was nice to be able to provide free coffee and cookies while waiting. One thing that I am missing is that I could not get services in Korean. More

by SHAWNKUNLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Lopez
March 28, 2018

Great customers service!!! My sister Rosario B. was pleased, she took her 2016 Toyota Tundra for the first time service, she was delighted, Great service! God Bless you all!! More

by Isabella8/
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kims Simms, Fernando Henao
March 28, 2018

Good service Good customer service and finished ahead of time. I will definitely recommend this place to my friends. the maintenance finished ahead of the schedule More

by LYSANDER.RAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Lopez, Sophia Chang
March 28, 2018

Vehicle was Damaged The last time I took my car in for an oil change, I exited the dealership with my passenger window molding weatherstrip missing. My change compartment More

by dagrinder226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Anderson
Apr 09, 2018 -

Puente Hills Toyota responded

Hi, We are disappointed to hear that you are unsatisfied with our service and staff. Id like to speak with you in regards to your experience. Please contact me at your earliest conveniences. Regards, Sarah Cruz Customer Relations Manager scruz@puentehillstoyota.com

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