
Puente Hills Toyota
City of Industry, CA
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1,306 Reviews of Puente Hills Toyota
Recall I made an appointment, arrived and was greeted & helped right away. Car was ready when they promised, very smooth transaction.. I would recommend to a I made an appointment, arrived and was greeted & helped right away. Car was ready when they promised, very smooth transaction.. I would recommend to a friend. More
Routine Maintenance Good clean and fast. Easy to schedule, reasonable (for a dealer) price. Easy in, easy out. My choice of dealerships. A bit of a drive for me (and ther Good clean and fast. Easy to schedule, reasonable (for a dealer) price. Easy in, easy out. My choice of dealerships. A bit of a drive for me (and there is a dealer just a mile away), but worth the effort. AND they wash your car! More
Tire repair Puente Hills Toyota has always gone over and beyond for me and my family especially Octavio in sales... He is the reason I continue to take my car to Puente Hills Toyota has always gone over and beyond for me and my family especially Octavio in sales... He is the reason I continue to take my car to this dealer for any concerns... More
The best Toyota i’ve ever been to! This place was great!! Wide selection of cars, great staff and easy process. They made buying my new car such a wonderful process. Will definitely rec This place was great!! Wide selection of cars, great staff and easy process. They made buying my new car such a wonderful process. Will definitely recommend. More
Great Great friendly experience. Tom was helpful knowledgeable. He answered my questions and describe the procedure that was needed to correct my proble Great friendly experience. Tom was helpful knowledgeable. He answered my questions and describe the procedure that was needed to correct my problem with the truck. The problem was found and corrected. More
Awesome This location is amazing. I came here with an appointment and I was in and out in less than an hour. Really smooth and really helpful people here. This location is amazing. I came here with an appointment and I was in and out in less than an hour. Really smooth and really helpful people here. More
it was excelent excellent customer service!! everything was smooth and easy. And it was very fast as well, i love coming to this place to do my service. thank you s excellent customer service!! everything was smooth and easy. And it was very fast as well, i love coming to this place to do my service. thank you so much,. More
Problem is there but you can't solve!! My purpose of this service was to correct the problem of the engine hesitation on acceleration. Tom Anderson told me after a road test that the proble My purpose of this service was to correct the problem of the engine hesitation on acceleration. Tom Anderson told me after a road test that the problem was found but didn't know the causes. Although the service order he cut authorized multiple points tests, the final report (Invoice) I got did not indicate anything at all about the result of the "multiple points" tests. They did drive my car for 34 miles to make a road test but came up with a conclusion "Could not duplicate customer concern for hesitation cause", despite the fact that Tom did say the problem was found. Did you make a TPS (Throttle Position Sensor) test and lean fuel condition test? These are a minimum requirement of test to find the causes of the engine hesitation, even a car layman like me knows. If they did, I want to have the report sent to me. Furthermore, the report attributes the problem to the fuel in the tank. If that is the problem, it should show in a test of the fuel transmission system but there was no indication at all, either, any test was done on that system. What should I do? Problem is there and you can't correct it? and this is only a year old car Toyota! More
service department they are nice and good at jobs,also the length of waiting time is not so long,within one hour to stay is reasonable for me. they are nice and good at jobs,also the length of waiting time is not so long,within one hour to stay is reasonable for me. More
Had a rattle in driver rear. Service solved the problem, th We always get great service by going to Tom Anderson. Service and attention to problem is very good. Car is always returned in a timely fashion and We always get great service by going to Tom Anderson. Service and attention to problem is very good. Car is always returned in a timely fashion and clean. More