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Puente Hills Toyota

City of Industry, CA

4.6
1,388 Reviews

17070 Gale Ave

City of Industry, CA

91745

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1,388 Reviews of Puente Hills Toyota

March 25, 2026

Great service I appreciate Tom my service advisor . Thank you for everything and support for many years with Toyota. More

by Mr Cabral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
Mar 25, 2026 -

Puente Hills Toyota responded

We're grateful for your long-time support! Thanks for choosing Puente Hills Toyota and for the shoutout to Tom!

March 24, 2026

Randy is awesome. Quick response and professional, he always talk to me with a smile. Strongly recommended Randy at Toyota Puente Hills. More

by Kien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Castillo
Mar 24, 2026 -

Puente Hills Toyota responded

Kien, we're so happy you had a good experience with Randy! We really appreciate your business and your review! Thank you from all of us at Puente Hills Toyota.

March 22, 2026

The Service department is very efficient. Johnny Dang in Service is absolutely the very best! More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Dang, Service Dept
Mar 23, 2026 -

Puente Hills Toyota responded

We are so happy that our Puente Hills Toyota team delivered an excellent experience. It's awesome to hear you were in great hands with Johnny. Thank you, Jill!

March 22, 2026

Arrived 20 minutes earlier than my scheduled time, and was greeted within minutes. Service was smooth and quick. More

by Fanniewang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
Mar 23, 2026 -

Puente Hills Toyota responded

We're so glad to hear you had a smooth and quick service experience, Fannie! Thanks for choosing Puente Hills Toyota.

March 21, 2026

Randy helped us a lot to fix my brand new 2026 BZ, it was in the delay for 3 days due to front camera shattered More

by rodolfo.hernandez717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Castillo, Tom Anderson
Mar 23, 2026 -

Puente Hills Toyota responded

Thank you for sharing your feedback! Randy and our team were happy to assist at Puente Hills Toyota. See you next time!

March 21, 2026

Good job Randy, keep it up. toyota service is the best specially puente branch. Good customer service More

by roeltisoy01roel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Castillo
Mar 23, 2026 -

Puente Hills Toyota responded

Thank you for your confidence in Puente Hills Toyota! We appreciate your business, Roel.

March 21, 2026

Great Service as always. Tom was very helpful in explaining what needed to be done to my car. More

by lmparra866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack, Tom Anderson
Mar 23, 2026 -

Puente Hills Toyota responded

Here at Puente Hills Toyota, we always value and appreciate our customers' feedback. Thank you for sharing your experience with Tom!

March 21, 2026

Puente hills always great! Ready for all possible way to help their loyal clients they will find the best options to take care of what you needs and what you have to do. In Pu More

by Mhil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Vaca , Kenny Chan
Mar 23, 2026 -

Puente Hills Toyota responded

Thank you for the glowing feedback, Mhil! We are delighted to hear that our team at Puente Hills Toyota consistently provides you with VIP treatment. We look forward to assisting you again!

March 21, 2026

The service is quick and efficient Manger Randy is kind and friendly I am satisfied thanks More

by jeromecheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 23, 2026 -

Puente Hills Toyota responded

Thank you for sharing your positive experience with Puente Hills Toyota, Jerome! Randy will appreciate your kind words.

March 20, 2026

Puente Hills Toyota has been servicing our vehicles for years, we walk to Walmart next door for our shopping and the vehicle is usually complete when we finish our shopping, works out perfectly. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
Mar 23, 2026 -

Puente Hills Toyota responded

Thanks for sharing your feedback about our service department, David! We appreciate your continued support and look forward to seeing you again here at Puente Hills Toyota.

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