
Puente Hills Toyota
City of Industry, CA
Filter Reviews by Keyword
By Type
1,306 Reviews of Puente Hills Toyota
Great Service I have been using Puente Hills Toyota service for about 10 years and I have been working with many service managers. Andrew Chang is one of the best s I have been using Puente Hills Toyota service for about 10 years and I have been working with many service managers. Andrew Chang is one of the best service manager I have ever work with. He is very nice and friendly, also, he explain everything in details so I can fully understand of the services that he recommends me to do. Also technician who he works with is great too. It feels like driving a brand new car after their services. More
Great Service This is the first time I have used Puente Hills Toyota service. Tom Anderson was my service manager. If Tom is a example of the service manager at P This is the first time I have used Puente Hills Toyota service. Tom Anderson was my service manager. If Tom is a example of the service manager at Puente Hills I will continue to go back to Puente Hills. Tom is a great manager. I feel he should get pay increase. My service was quick and clean. . More
Oil change My car needed an oil change the service advisor was very helpful. I received my car in a timely Matter. Thank you! Puente Hills Toyota. My car needed an oil change the service advisor was very helpful. I received my car in a timely Matter. Thank you! Puente Hills Toyota. More
Quick and no haggling or wasting time Ray, Derrick, and Calvin Mann are both great. Ray gave me the price I asked for and didn't stray from that. He gave it to me over the phone and didn't Ray, Derrick, and Calvin Mann are both great. Ray gave me the price I asked for and didn't stray from that. He gave it to me over the phone and didn't change it like a lot of dealers do when I showed up to purchase it. Very smooth so I was very happy with that. More
Very professional, caring dealership! I usually do not go to a dealership but this one I will do business with. Great team of people that work there. I especially appreciate The service ma I usually do not go to a dealership but this one I will do business with. Great team of people that work there. I especially appreciate The service manager Tom Andersen who went above and beyond for all of my service needs. He was kind, patient, and very knowledgeable about what service was best for our Avalon. I'm very pleased with the last 3 years that I have taken our car to Puente Hills Toyota. A BIG thank you to Tom!! See you in 6 months. More
Service was done on time as promised Staff are very helpful especially my service advisor Navarro. Cleaned waiting area, Subway restaurant was a good idea to be in that place to satisfies Staff are very helpful especially my service advisor Navarro. Cleaned waiting area, Subway restaurant was a good idea to be in that place to satisfies my hunger. More
Service Andrew Chang, our service manager was very professional when I brought my van for service with my kids. He notified me of the problem and gave me an e Andrew Chang, our service manager was very professional when I brought my van for service with my kids. He notified me of the problem and gave me an estimated time of 2 hours my van would be finished. Our van was finished much sooner than that and he even took time to escort us to the cashier. Great customer service and follow through with Andrew! Thank you! More
Great Rep Andrew! This rep was awesome & helpfull. He gave me a list what needs to be done in my truck. I got an oil change and the maintenance light turned off. He was This rep was awesome & helpfull. He gave me a list what needs to be done in my truck. I got an oil change and the maintenance light turned off. He wasn’t too pushy that I get it done with Toyota. More
Excellent Customer Service Since purchasing my new 2005 prius I have been coming here for auto service. Each time I have been greeted with friendly and helpful staff. The serv Since purchasing my new 2005 prius I have been coming here for auto service. Each time I have been greeted with friendly and helpful staff. The service is excellent and my car gets a free car wash each time. Love coming here. Also there is a Subway to enjoy a free cup of coffee or buy breakfast/lunch while waiting for my car. More
Awesome service! Andrew is always good help and explains everything very clearly!!! I always make my appointments with Andrew Chang! And will always come back to servi Andrew is always good help and explains everything very clearly!!! I always make my appointments with Andrew Chang! And will always come back to service my car ... More