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Puente Hills Nissan

City of Industry, CA

4.4
425 Reviews
Welcome to Puente Hills Nissan, your premier destination for all your automotive needs in Southern California. What sets us apart from the rest is our extensive New Car Inventory, which is the largest in the region. Thanks to our unique advantage of owning three other Nissan dealerships, we can easily trade and access a vast selection of vehicles, giving you the convenience of shopping multiple inventories, all from the comfort of a single location. This not only saves you time but also ensures you have a diverse range of options to choose from. At Puente Hills Nissan, customer satisfaction is our top priority. We take pride in having the highest sales and service retention among all Nissan dealerships in our district. Our loyal customers keep coming back to purchase or service their vehicles with us, thanks to our unwavering commitment to providing top-notch service and building long-lasting relationships. Our friendly and professional staff is always ready to assist you with any of your automotive needs. Whether you prefer to give us a call, explore our user-friendly website, or walk into our dealership, you can be confident that you'll receive personalized attention and expert guidance throughout your journey with us. When you choose Puente Hills Nissan, you're not just buying a car; you're becoming part of our family. So don't hesitate to reach out or visit us today. Experience the difference that sets us apart as the leading Nissan dealership in Southern California. We look forward to serving you and making your automotive dreams a reality.
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17320 Gale Ave

City of Industry, CA

91748

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Showing 425 reviews

April 29, 2021

Fantastic service! I was helped right away and never felt pressured. My salesperson, Jenny Graeber, was super kind and helpful. She made sure to inform me of car features and different options and packages. More

by annawang300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Graeber
May 03, 2021 -

Puente Hills Nissan responded

Annawang300, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Puente Hills Nissan!

April 29, 2021

I have purchased car a month ago. I tried to contact the I have purchased car a month ago. I tried to contact the finance department for follow up after purchased car but never picks up the phone. Not able More

by JJ
Customer Service
Recommend Dealer
No
Employees Worked With
Robert Ross
May 10, 2021 -

Puente Hills Nissan responded

Hi Jj, we appreciate your honest feedback, as we are always looking for ways to improve. When you have an opportunity, please reach out to us at (626) 626-2659 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. -Ashley Hernandez, Owner Loyalty Manager

April 27, 2021

Myra is nice, but it took almost 4 weeks to replace my Nissan Leaf battery and they couldn’t provide a loaner car when I needed it. Also there was lack of communication when asking for status updates on More

by SUNS2121
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mayra Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Puente Hills Nissan responded

Hi Suns2121, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. -Ashley Hernandez, Owner Loyalty Manager

April 27, 2021

I was able to have my car serviced in a very reasonable amount of time, given the amount of work done. I felt that my car was in great hands. More

by jess19283
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Puente Hills Nissan responded

Hi Jess19283, thank you so much for your positive comments about Puente Hills Nissan! We look forward to your next visit! Take care!

April 27, 2021

Transmission went out, and they did immaculate work. Service tech Tiffany was on top of it and kept me in the loop the whole time! More

by B.MARENTES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Baker
Apr 28, 2021 -

Puente Hills Nissan responded

Hi B.marentes, thank you for taking the time to leave a review for us at Puente Hills Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2021

Tiffany was very helpful and made me feel welcomed, she also helped me out with a discount leaving me shocked and happy I went the time she was there! Thank you Tiffany! More

by ACUNACESAR13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Baker
Apr 27, 2021 -

Puente Hills Nissan responded

Hi Acunacesar13, thank you for taking the time to leave a review for us at Puente Hills Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2021

Friendly and professional TREE was great easy to work with and nice Will go again soon for first oil change and any of maintenence needed Thank you More

by maryca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tree
Apr 27, 2021 -

Puente Hills Nissan responded

Maryca, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 26, 2021

Tiffany was so professional! She made sure we were taken care of immediately upon entering the service center. She gave us an eta of when our car would be ready and for the first time we were getting checke More

by BLCI1507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Baker
Apr 27, 2021 -

Puente Hills Nissan responded

Blci1507, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Puente Hills Nissan. Until the next time we meet, take care!

April 26, 2021

Service on my Sentra 2013 went well. My car is running great. Had a Trans service, Alignment, Tune up, Battery service, wipers, cabin filter, FFI service, and PCV valve. More

by lindacjtorres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Baker, Robert Ross
Apr 27, 2021 -

Puente Hills Nissan responded

Lindacjtorres, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

Tiffany was great helping me break down the prices and offering me a discount. I look forward to coming back. Give the girl a raise. More

by EOLMOS1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Muniz, Caroline Godina, Alma Gutierrez , Skander Chaudhery, Wendy Ruiz, Dave Bhojwani, Anthony Dcosta, Jorge Barrera, Irais Barrientos, Giovanni Briseno
Apr 26, 2021 -

Puente Hills Nissan responded

Eolmos1993, it's experiences like yours that really keep us motivated! If you're ever in need of more help, please let us know!

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