Puente Hills Nissan
City of Industry, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 423 reviews
So at first they made me feel like they was trying to help me out and made me feel real comfortable about my purchase. I even tried sending customers there way in the beginning but Since month one been h help me out and made me feel real comfortable about my purchase. I even tried sending customers there way in the beginning but Since month one been having issues with car several. They already had to change my transmission still needs much more work which “Warranty does not cover”. I brought it back several times already and it’s so many issues with the car to keep up with. The fact it’s a 2021 vehicle and I have to take time out my life to continue to bring it back makes no sense. These people prey on folks with no or bad credit and put them in lemons then try to use the manufacturer warranty to supplement. Everyone is in on the deal including service. Everytime I brought up the problem to the higher ups it’s like they have a script they read out which says “There isn’t much we can do”. I tried to avoid doing this at all costs but reality is a I got ripped off and I tried even seeing if they can get me in a new one zero down to make up for it and not even that. I should’ve known something was wrong when they made me drive an hour to there sister dealership in San Bernardino to get the same exact car with same exact mileage that they had on lot because they “Paid less for it” and can do a better deal. I will be escalating this as of today because I am stuck in a loan that I can’t even get half of the money back for if I sold it and I’m only on month 6 of ownership. Stay away at all cost BBB and State Attorney General will be reaching out to them soon. I’m using same review for every site to shed light on this to keep they next potential customer from going through the same thing. More
Dorian was amazing, we were just going to look at some cars but we got a great deal.Brandon helped us close he worked with us on our budget. We left happy and we probably would not have bought a car if t cars but we got a great deal.Brandon helped us close he worked with us on our budget. We left happy and we probably would not have bought a car if these 2 weren't the guys who helped us. We did not feel rushed or like we were being ripped off. More
Andy Santana is very helpful! He is very polite, friendly and takes care of what you need. He is very polite, friendly and takes care of what you need. More
Goes above and beyond good customer service. I recommend him to friends and family. Keep up the good work. I recommend him to friends and family. Keep up the good work. More
Efficient, clean, and helpful. This is the first Nissan I have been to that gives you a complimentary car wash with your services. Price points of services could be a bit lower, bu This is the first Nissan I have been to that gives you a complimentary car wash with your services. Price points of services could be a bit lower, but I love knowing there’s a warranty with most services and they let you know when you’re due again for a tune up. Men in the service department are all very kind and helpful when I go. More
Everything was good until I took the car home and about 3 days later they tried to run the "your bank didn't actually approve your loan you gotta come back in to sign a deal for a higher interest" scam. Defi days later they tried to run the "your bank didn't actually approve your loan you gotta come back in to sign a deal for a higher interest" scam. Definitely shows the character of the business they want to run. Showed up with my lawyer friend to return their car and service manager said there must of been a mistake and let me go about my day. More
Came for a new car found it. Great price I got something better than what I thought I would get. Very happy with the staff. Great price I got something better than what I thought I would get. Very happy with the staff. More
Returned so they broke in to my car and I was able to get my window fixed here with in a day!!! I'm so happy I called and let them know ahead of time. So when I got there they had everything ready for my rep my window fixed here with in a day!!! I'm so happy I called and let them know ahead of time. So when I got there they had everything ready for my repair. Very professional. More
Came for an oil change was offered a good price for my car oil change. I had the dealership call me and make an offer for the oil change. I was happy that they called I needed the oil change for my car. car oil change. I had the dealership call me and make an offer for the oil change. I was happy that they called I needed the oil change for my car. More
Came to do some work on my car it’s about that time for that oil change. I’m happy that my car is in great condition. I do like the fact that I am notified about every detail that’s going on with my they’r that oil change. I’m happy that my car is in great condition. I do like the fact that I am notified about every detail that’s going on with my they’re fast and friendly More