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Puente Hills Nissan

City of Industry, CA

4.4
425 Reviews
Welcome to Puente Hills Nissan, your premier destination for all your automotive needs in Southern California. What sets us apart from the rest is our extensive New Car Inventory, which is the largest in the region. Thanks to our unique advantage of owning three other Nissan dealerships, we can easily trade and access a vast selection of vehicles, giving you the convenience of shopping multiple inventories, all from the comfort of a single location. This not only saves you time but also ensures you have a diverse range of options to choose from. At Puente Hills Nissan, customer satisfaction is our top priority. We take pride in having the highest sales and service retention among all Nissan dealerships in our district. Our loyal customers keep coming back to purchase or service their vehicles with us, thanks to our unwavering commitment to providing top-notch service and building long-lasting relationships. Our friendly and professional staff is always ready to assist you with any of your automotive needs. Whether you prefer to give us a call, explore our user-friendly website, or walk into our dealership, you can be confident that you'll receive personalized attention and expert guidance throughout your journey with us. When you choose Puente Hills Nissan, you're not just buying a car; you're becoming part of our family. So don't hesitate to reach out or visit us today. Experience the difference that sets us apart as the leading Nissan dealership in Southern California. We look forward to serving you and making your automotive dreams a reality.
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17320 Gale Ave

City of Industry, CA

91748

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Showing 425 reviews

December 28, 2021

Very good service from Stephanie in the service department. My car had to stay for a few days and she was able to help me get rental and was professional and friendly. I recommend you bring your ca More

by W892291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Nevarez
Dec 31, 2021 -

Puente Hills Nissan responded

Hi W892291, thank you so much for your positive comments about Hgreg Nissan Puente Hills! If you have any further questions, please give us a call. We're always happy to help!

December 23, 2021

I found the employees here very helpful, specifically Jacky. She was very helpful and informative in helping me set my appointment. She also answered all of my questions smoothly about the oil change in More

by Alexa Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky, Diaz
November 24, 2021

Rude customer service, hung up on me after continuous holds, they were nice when they sold me the car thiugh More

by gratefulbeliever
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
didnt give correct name
Dec 05, 2021 -

Puente Hills Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to us at (626) 626-2600 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. -Ashley Hernandez, Owner Loyalty Manager

November 02, 2021

This dealer doesn't even deserve one star! The WORSE I've ever been to. The shady sales tactics that they employ to get you through the doors are seriously downright dishonest. They advertise a lower price o More

by aj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bianca
Nov 11, 2021 -

Puente Hills Nissan responded

Hi Aj, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us at (626) 626-2600 so we may assist you in moving forward towards a resolution. - Ashley Hernandez, Owner Loyalty Manager

June 01, 2021

Service personnel was good. Problem has been proper repair/resolution of transmission problem Taking car in again for same problem for a third time. T More

by N0
Recommend Dealer
Yes
Employees Worked With
Yanet Avalos
Jun 02, 2021 -

Puente Hills Nissan responded

N0, we really appreciate your positive review! If you're ever in need of more help, please let us know!

May 10, 2021

One of the best experiences I had shopping for a car. They knew exactly what kind of vehicle I wanted and worked with my budget More

by doom740
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Aguilara, Esmeralda Torres, Hao Ling, Jenny Graeber, Juan Arteaga, Sheyla Pesantes, Victor Carsi
May 11, 2021 -

Puente Hills Nissan responded

Doom740, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2021

Puente Hills Nissan Service Center has a comfortable waiting area, with good WiFi. I was able to get work done during the 3 hours I waited for my car to get mud guard clips. More

by JIHCHIANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Puente Hills Nissan responded

Jihchiang, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2021

New change I noticed excellent customer service from Renea.great job I did not get my sun visor out of stock way over priced. Thank you More

by SNZU5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renae Franco
May 10, 2021 -

Puente Hills Nissan responded

Snzu5, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hgreg Nissan Puente Hills!

May 03, 2021

I very disappointed that this Nissan corporation with prestige did its to me I believe they do it to some customers when I returned home I checked underneath my car my suspension was the true they never More

by mrocha3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mayra Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Puente Hills Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (626) 626-2600 to discuss this further.

April 29, 2021

People are friendly and helpful, I also asked part department for some prices and they were quick to get them for me. They printed out the part # and price. More

by ELCID59AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Langtry Radigan
May 10, 2021 -

Puente Hills Nissan responded

Hi Elcid59al, thank you for taking the time to leave a review for us at Hgreg Nissan Puente Hills. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

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