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Puente Hills Nissan

City of Industry, CA

4.4
425 Reviews
Welcome to Puente Hills Nissan, your premier destination for all your automotive needs in Southern California. What sets us apart from the rest is our extensive New Car Inventory, which is the largest in the region. Thanks to our unique advantage of owning three other Nissan dealerships, we can easily trade and access a vast selection of vehicles, giving you the convenience of shopping multiple inventories, all from the comfort of a single location. This not only saves you time but also ensures you have a diverse range of options to choose from. At Puente Hills Nissan, customer satisfaction is our top priority. We take pride in having the highest sales and service retention among all Nissan dealerships in our district. Our loyal customers keep coming back to purchase or service their vehicles with us, thanks to our unwavering commitment to providing top-notch service and building long-lasting relationships. Our friendly and professional staff is always ready to assist you with any of your automotive needs. Whether you prefer to give us a call, explore our user-friendly website, or walk into our dealership, you can be confident that you'll receive personalized attention and expert guidance throughout your journey with us. When you choose Puente Hills Nissan, you're not just buying a car; you're becoming part of our family. So don't hesitate to reach out or visit us today. Experience the difference that sets us apart as the leading Nissan dealership in Southern California. We look forward to serving you and making your automotive dreams a reality.
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17320 Gale Ave

City of Industry, CA

91748

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Showing 425 reviews

July 17, 2022

This dealership does not care about you and will ignore you beware please!!! I’ve been trying to contact Ashley or someone but they always put me straight to voicemail. If I can’t get ahold of them through More

by joshrodriguez123321
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Puente Hills Nissan responded

Hi Shirley & Gerardo, We appreciate your feedback. The contract was terminated per your request in June. Please contact your credit union as far as payments go as the check that you provided to us was canceled on your behalf after the sale; therefore, we never deposited it and funds never cleared so there shouldn't be any payment that you are receiving. Thank you again for taking the time to let us know how we can improve. Take care. -Ashley Hernandez, Owner Loyalty Manager

July 12, 2022

I came about 3 weeks ago right before the 4th of July since I needed a car to take out of town and needed one fast with AC since my old one did not have this function. I drive with out an appointment sin More

by Tatis71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Macas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Nevarez, Mayreli Pesantes
Jul 14, 2022 -

Puente Hills Nissan responded

Tatis71, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

June 29, 2022

I came for service first time I was greeted at the drive by Eddie he took down my information and began the paperwork that very moment I waited 2 hours for my oil change.I got a full report of my car when I More

by Velasquez538
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Macas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Jul 01, 2022 -

Puente Hills Nissan responded

Hi Velasquez538, thank you for taking the time to leave a review for us at Hgreg Nissan Puente Hills. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

June 04, 2022

I was reached out with a coupon for a special price for an oil change. I was very happy Stephanie gave me the best deal in town. I could no be more happy my car was washed and done well before the 2 hour t More

by Moralag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Nevarez
Jun 08, 2022 -

Puente Hills Nissan responded

Moralag, we are so pleased you enjoyed your visit to Hgreg Nissan Puente Hills! We look forward to your next visit! Take care!

May 28, 2022

I came for service Adriana called and let me know that I was having an active recall on my car. I looked it up and sure enough I was I returned the call and she was able to schedule me in the next day. I we More

by vemary111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Macas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Puente Hills Nissan responded

Hi Vemary111, thank you so much for your positive comments about Hgreg Nissan Puente Hills! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

I came for service for my Murano 2014 I've never had some major issues with my car till recently. I only came due to a recall. My mechanic had already told me I needed some work but never told me that I had More

by El Alverez
Recommend Dealer
Yes
Employees Worked With
Adriana Macas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto
Apr 26, 2022 -

Puente Hills Nissan responded

El Alverez, we are so pleased you enjoyed your visit to Hgreg Nissan Puente Hills! We hope you have a great day!

March 25, 2022

I recently came in for service. I decided to come in because of a coupon I received over the phone with Stephanie it was too good of a deal to pass up. I did arrived a bit late to m More

by Mariarosa31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Nevarez
Apr 03, 2022 -

Puente Hills Nissan responded

Mariarosa31, we are so happy to read such a great review about Hgreg Nissan Puente Hills! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2022

I recently wen and purchase my car I was amazed how fast they work I've usually have been to other locations where they take all day. I mean from early in the morning till night I was there for such a short More

by Ally93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Nevarez, Esmeralda Torres, Mayreli Pesantes
Apr 03, 2022 -

Puente Hills Nissan responded

Ally93, thank you for your kind review; we are happy to pass along your comments to the team here at Hgreg Nissan Puente Hills! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2022

Came in for service with a coupon I received with Adriana over the phone my car was having a clicking sound every time I would turn it on was only asking for to get my service done but when they told what wa More

by Gaberiel23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Macas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Langtry Radigan
Mar 25, 2022 -

Puente Hills Nissan responded

Gaberiel23, thank you for your kind review; we are happy to pass along your comments to the team here at Hgreg Nissan Puente Hills! We do hope we can be of assistance in the future. Take care!

March 22, 2022

I came in for service and dropped my car if I'm amazed that I came back after brunch and my car was done. Even cleaner than when I brought it in the price was better too I did have a coupon from when I ma More

by Migue230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Macas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ying Leong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Puente Hills Nissan responded

Hi Migue230! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

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