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Puente Hills Nissan

City of Industry, CA

4.3
430 Reviews
Welcome to Puente Hills Nissan, your premier destination for all your automotive needs in Southern California. What sets us apart from the rest is our extensive New Car Inventory, which is the largest in the region. Thanks to our unique advantage of owning three other Nissan dealerships, we can easily trade and access a vast selection of vehicles, giving you the convenience of shopping multiple inventories, all from the comfort of a single location. This not only saves you time but also ensures you have a diverse range of options to choose from. At Puente Hills Nissan, customer satisfaction is our top priority. We take pride in having the highest sales and service retention among all Nissan dealerships in our district. Our loyal customers keep coming back to purchase or service their vehicles with us, thanks to our unwavering commitment to providing top-notch service and building long-lasting relationships. Our friendly and professional staff is always ready to assist you with any of your automotive needs. Whether you prefer to give us a call, explore our user-friendly website, or walk into our dealership, you can be confident that you'll receive personalized attention and expert guidance throughout your journey with us. When you choose Puente Hills Nissan, you're not just buying a car; you're becoming part of our family. So don't hesitate to reach out or visit us today. Experience the difference that sets us apart as the leading Nissan dealership in Southern California. We look forward to serving you and making your automotive dreams a reality.
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17320 Gale Ave

City of Industry, CA

91748

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Showing 430 reviews

April 21, 2021

The workers were very nice they let you know what your car needs before they do the job. They help you to let you know what’s on with vechile More

by angelgloxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Muniz, Caroline Godina, Alma Gutierrez , Skander Chaudhery, Wendy Ruiz, Dave Bhojwani, Anthony Dcosta, Jorge Barrera, Irais Barrientos, Giovanni Briseno
May 26, 2021 -

Puente Hills Nissan responded

Angelgloxo, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2021

the service I got very good. And fast,all employees very nice. I was very satisfied! Thank you so much for all Puente Hill Nissan More

by mariah3763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
May 26, 2021 -

Puente Hills Nissan responded

Mariah3763, we are so pleased you enjoyed your visit to Puente Hills Nissan! We do hope we can be of assistance in the future. Take care!

April 21, 2021

Purchased a vehicle in full cash .. Not even a week with the car , car stopped working .. Had to buy a new battery because the battery was no good .. 3 weeks after that car stopped on me again and would not More

by Nat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sheyla
May 14, 2021 -

Puente Hills Nissan responded

Hi Nat, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. When you have an opportunity, please reach out to us at (626) 626-2600 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. -Ashley Hernandez, Owner Loyalty Manager

April 21, 2021

Horrible dealership I was supposed to be the co signer and I’m the only one on the loan 🤦🏽‍♂️😤I would not recommend this dealership to anyone More

by bernalhernan051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan
May 11, 2021 -

Puente Hills Nissan responded

Hi Bernalhernan051 thank you for taking the time to leave us your feedback. If you are willing to give us another chance, please reach out to us at (626) 626-2600 to speak to our manager directly. -Ashley Hernandez, Owner Loyalty Manager

April 21, 2021

I was very disappointed due to lack of transparency and professional accuracy. My experiences in last year w/ur svc center was satisfiable and they did the great job; however, it didn't for this time. I More

by N0
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mayra Diaz
May 11, 2021 -

Puente Hills Nissan responded

N0, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (626) 626-2600 when you can so we can address this situation directly. Thank you and have a great day. -Ashley Hernandez, Owner Loyalty Manager

April 21, 2021

I was told to pay $165 for diagnostic for my car having trouble pumping gas which I was ok. They were not able to find out the issue the same day and asked me to leave my car over the weekend which I was More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Renae Franco
May 11, 2021 -

Puente Hills Nissan responded

Lee, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (626) 626-2600 when you have a chance. Thank you, and we look forward to hearing from you. -Ashley Hernandez, Owner Loyalty Manager

April 21, 2021

Great service! Renee was helpful and professional. My experience was positive and it was done rather quickly and stress free. Thank you again I will definitely be coming back for my next service More

by EAMARISCAL0518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
May 26, 2021 -

Puente Hills Nissan responded

Eamariscal0518, we are so pleased you enjoyed your visit to Puente Hills Nissan! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2021

I went in for an oil change and left with 2 warning lights. I'm done going there. Call me for more details. Thank you More

by Streyesj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tree
May 11, 2021 -

Puente Hills Nissan responded

Hi Streyesj thank you for taking the time to leave us your honest feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (626) 626-2600 so we can work towards a resolution. We look forward to hearing from you. -Ashley Hernandez, Owner Loyalty Manager

April 21, 2021

Good service advisor but bad results. Took my car for transmission problem but fixed something else. I wasted $800 and my car is undrivable now. More

by HENRYLAH2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Renae franco
May 14, 2021 -

Puente Hills Nissan responded

Henrylah2001, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at (626) 626-2600 so we may assist you in moving forward towards a resolution. -Ashley Hernandez, Owner Loyalty Manager

April 21, 2021

Prices could be better..As well as the time it takes for service..Also should provide more coupons for service..Overall an ok experience at Puente Hills.. zzz as vCard More

by OCAHIRICC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irais Barrientos
May 26, 2021 -

Puente Hills Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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