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Puente Hills Nissan

City of Industry, CA

4.4
425 Reviews
Welcome to Puente Hills Nissan, your premier destination for all your automotive needs in Southern California. What sets us apart from the rest is our extensive New Car Inventory, which is the largest in the region. Thanks to our unique advantage of owning three other Nissan dealerships, we can easily trade and access a vast selection of vehicles, giving you the convenience of shopping multiple inventories, all from the comfort of a single location. This not only saves you time but also ensures you have a diverse range of options to choose from. At Puente Hills Nissan, customer satisfaction is our top priority. We take pride in having the highest sales and service retention among all Nissan dealerships in our district. Our loyal customers keep coming back to purchase or service their vehicles with us, thanks to our unwavering commitment to providing top-notch service and building long-lasting relationships. Our friendly and professional staff is always ready to assist you with any of your automotive needs. Whether you prefer to give us a call, explore our user-friendly website, or walk into our dealership, you can be confident that you'll receive personalized attention and expert guidance throughout your journey with us. When you choose Puente Hills Nissan, you're not just buying a car; you're becoming part of our family. So don't hesitate to reach out or visit us today. Experience the difference that sets us apart as the leading Nissan dealership in Southern California. We look forward to serving you and making your automotive dreams a reality.
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17320 Gale Ave

City of Industry, CA

91748

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Showing 425 reviews

April 21, 2021

Good prices and friendly service. I made an appointment over the phone the day before and had my car serviced at the scheduled pick up time More

by GLESPRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trinity
May 26, 2021 -

Puente Hills Nissan responded

Glespron, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 21, 2021

Roy , service rep , provided appreciable assistance! I did amount of work to my car that day , transmission fluid change was a big job but I did like the outcome ! More

by javeviz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy service parts rep
May 26, 2021 -

Puente Hills Nissan responded

Javeviz, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 21, 2021

The receptionist in the service department is beyond awesome. I feel bad that i forgot her name but she has red hair and wears glasses. More

by RONTASIABEVERETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
renae
May 26, 2021 -

Puente Hills Nissan responded

Rontasiabeverett, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Puente Hills Nissan!

April 21, 2021

Knowledgeable courteous professional staff and service. We have our car serviced on a regular maintenance schedule and follow the recommendation from the service staff. Efficiency is consistent. More

by STESARJAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Ford , Sylvia Garcia, Ismael Muniz, Alma Gutierrez , Skander Chaudhery, Dave Bhojwani, Anthony Dcosta, Jorge Barrera, Irais Barrientos, Giovanni Briseno
May 26, 2021 -

Puente Hills Nissan responded

Hi Stesarjan, thank you for taking the time to leave a review for us at Puente Hills Nissan. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

April 21, 2021

Good customer service and they were very helpful and polite!! They respect their customers! Reynae was very helpful and polite! The service department was great! More

by mylovely6912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renaye, Sylvia Garcia, Ismael Muniz, Alma Gutierrez , Dave Bhojwani, Anthony Dcosta, Jorge Barrera
May 26, 2021 -

Puente Hills Nissan responded

Hi Mylovely6912, thank you for taking the time to leave a review for us at Puente Hills Nissan. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 21, 2021

The workers were very nice they let you know what your car needs before they do the job. They help you to let you know what’s on with vechile More

by angelgloxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Muniz, Caroline Godina, Alma Gutierrez , Skander Chaudhery, Wendy Ruiz, Dave Bhojwani, Anthony Dcosta, Jorge Barrera, Irais Barrientos, Giovanni Briseno
May 26, 2021 -

Puente Hills Nissan responded

Angelgloxo, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2021

the service I got very good. And fast,all employees very nice. I was very satisfied! Thank you so much for all Puente Hill Nissan More

by mariah3763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
May 26, 2021 -

Puente Hills Nissan responded

Mariah3763, we are so pleased you enjoyed your visit to Puente Hills Nissan! We do hope we can be of assistance in the future. Take care!

April 21, 2021

Purchased a vehicle in full cash .. Not even a week with the car , car stopped working .. Had to buy a new battery because the battery was no good .. 3 weeks after that car stopped on me again and would not More

by Nat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sheyla
May 14, 2021 -

Puente Hills Nissan responded

Hi Nat, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. When you have an opportunity, please reach out to us at (626) 626-2600 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. -Ashley Hernandez, Owner Loyalty Manager

April 21, 2021

Horrible dealership I was supposed to be the co signer and I’m the only one on the loan 🤦🏽‍♂️😤I would not recommend this dealership to anyone More

by bernalhernan051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan
May 11, 2021 -

Puente Hills Nissan responded

Hi Bernalhernan051 thank you for taking the time to leave us your feedback. If you are willing to give us another chance, please reach out to us at (626) 626-2600 to speak to our manager directly. -Ashley Hernandez, Owner Loyalty Manager

April 21, 2021

I was very disappointed due to lack of transparency and professional accuracy. My experiences in last year w/ur svc center was satisfiable and they did the great job; however, it didn't for this time. I More

by N0
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mayra Diaz
May 11, 2021 -

Puente Hills Nissan responded

N0, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (626) 626-2600 when you can so we can address this situation directly. Thank you and have a great day. -Ashley Hernandez, Owner Loyalty Manager

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