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Puente Hills Nissan

City of Industry, CA

4.3
430 Reviews
Welcome to Puente Hills Nissan, your premier destination for all your automotive needs in Southern California. What sets us apart from the rest is our extensive New Car Inventory, which is the largest in the region. Thanks to our unique advantage of owning three other Nissan dealerships, we can easily trade and access a vast selection of vehicles, giving you the convenience of shopping multiple inventories, all from the comfort of a single location. This not only saves you time but also ensures you have a diverse range of options to choose from. At Puente Hills Nissan, customer satisfaction is our top priority. We take pride in having the highest sales and service retention among all Nissan dealerships in our district. Our loyal customers keep coming back to purchase or service their vehicles with us, thanks to our unwavering commitment to providing top-notch service and building long-lasting relationships. Our friendly and professional staff is always ready to assist you with any of your automotive needs. Whether you prefer to give us a call, explore our user-friendly website, or walk into our dealership, you can be confident that you'll receive personalized attention and expert guidance throughout your journey with us. When you choose Puente Hills Nissan, you're not just buying a car; you're becoming part of our family. So don't hesitate to reach out or visit us today. Experience the difference that sets us apart as the leading Nissan dealership in Southern California. We look forward to serving you and making your automotive dreams a reality.
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17320 Gale Ave

City of Industry, CA

91748

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Showing 430 reviews

April 22, 2021

Roy in service was nice and friendly.the dealership is always clean which is especially important to me given the pandemic that we are in. More

by Lupe G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy in Service
May 26, 2021 -

Puente Hills Nissan responded

Lupe G., thank you for your kind review; we are happy to pass along your comments to the team here at Puente Hills Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2021

Excellent service. Great customer service and friendly. Very detailed and thorough when explaining what is needed and done. Always try to work with me with prices. I appreciate everything More

by anajera3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie and Roy
May 26, 2021 -

Puente Hills Nissan responded

Hi Anajera3, thank you for taking the time to leave a review for us at Puente Hills Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2021

No like before , not even a cup of coffe , no toilet paper, bathroom no sop, hand wash , Mayra is very helpful ; she’s very nice. I try to speak with service manager. Never there . Nobody knows where More

by FARJEAT49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service (Maura). 5 Stars
May 11, 2021 -

Puente Hills Nissan responded

Farjeat49, we really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. -Ashley Hernandez, Owner Loyalty Manager

May 11, 2021 -

FARJEAT49 responded

Thank you

April 22, 2021

Nice person that assisted me however, poor communication. Never received a call to inform me service was completed. Had a very difficult time getting a hold of someone in the Service department. The calls wo More

by FLEET.E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember. Young woman with red hair.
May 11, 2021 -

Puente Hills Nissan responded

Hello Fleet.e, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. -Ashley Hernandez, Owner Loyalty Manager

April 22, 2021

Service adviser Tiffany listen to all my concerns Great customer service! Top mechanic Hector worked on my car and he even walked over to get me to show what needed to be fix on the car. More

by JAMES34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany and Hector
May 26, 2021 -

Puente Hills Nissan responded

James34, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 21, 2021

Work was done before of the time expected I’m happy my car needed some other service but it could wait they explained what would happen if I waited More

by lettyconde28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Barrera
May 26, 2021 -

Puente Hills Nissan responded

Lettyconde28, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 21, 2021

The service is great but the customer service was ok. The clerk seemed like she wanted to get rid of me instead of welcoming me. More

by Christopher garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra diaz
May 26, 2021 -

Puente Hills Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 21, 2021

Service hours time is very well suited to my schedules. Complimentary car wash is also nice and appreciated. Service manager was not pushy on the items of concern. More

by BOBBYM2K2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alma Gutierrez
May 26, 2021 -

Puente Hills Nissan responded

Hi Bobbym2k2, thank you so much for your positive comments about Puente Hills Nissan! We do hope we can be of assistance in the future. Take care!

April 21, 2021

Everything was completed in the exact timeframe I was given. Miss Baker was exceptional; profession, friendly, and efficient. I felt pretty comfortable in the environment. More

by YDSHAVERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Baker
May 26, 2021 -

Puente Hills Nissan responded

Ydshavers, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2021

I enjoyed the service people. Very good experience. Great quality work. I would highly recommend them and their services to my friends and family. Very happy. More

by BILLHERNANDEZ84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Muniz, Caroline Godina, Alma Gutierrez , Skander Chaudhery, Wendy Ruiz, Dave Bhojwani, Anthony Dcosta, Jorge Barrera, Irais Barrientos, Giovanni Briseno
May 26, 2021 -

Puente Hills Nissan responded

Billhernandez84, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

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