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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,438 Reviews

4,438 Reviews of Puente Hills Hyundai - Service Center

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March 14, 2024

Very efficient and pleasant visit! Javier has been my preferred service advisor for 12 years! More

by SRMCCULLOUGH
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
Mar 16, 2024 -

Puente Hills Hyundai responded

He is truly an exceptional advisor that all his guests trust and rely on. Thank you for sharing. Have a nice weekend. PH Hyundai Management

March 13, 2024

Great experience. Awesome communication from javer. I've been going to him only for the past 5 years More

by elizabethrenee7
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
Mar 16, 2024 -

Puente Hills Hyundai responded

We love our loyal guests Elizabeth. Thank you so much for taking the time to share about Javer and your experiences over the past 5 years working with him. Have a great day. PH Hyundai Management

March 12, 2024

Rui Shen was very knowledgeable and attentive to ensuring my satisfaction at the dealership. I will recommend this dealership to fellow other Hyundai owners. More

by zombslayer824
Recommend Dealer
Yes
Employees Worked With
Rui Shen
March 11, 2024

I came in for routine maintenance and I had great service, as always! Thank you Javer! More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Puente Hills Hyundai responded

Thank you for always choosing Puente Hills Hyundai for all your service needs. Javer is one of our valuable leaders on the service drive, thanks for taking notice. Have a great weekend. PH Hyundai Management

March 10, 2024

Mr. Lee is always kind, so I feel good whenever I meet him. In particular, the detailed description of the service part shares great trust. More

by Hee woo
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
March 10, 2024

This time I booked my appointment for 7:30am and what Javier said should have only taken an hour took more than 2 hours. I did not leave the dealership until 10am. They took a very long time on my car ev More

by monhernandez14
Recommend Dealer
No
Employees Worked With
Javer Esquivel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
Mar 16, 2024 -

Puente Hills Hyundai responded

Sorry for the delay, we can assure you this is not a common practice at our dealership as you can see from all the 5-star reviews about Javer and Puente Hills Hyundai service department. We apologize again. PH Hyundai Management

March 10, 2024

Javier is an exceptional customer service representative for your organization. While I was waiting, I noticed, but not just with me, but with every customer, he was courteous, patient and knowledgeable More

by Bbolanis
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
March 09, 2024

Muy bueno el servicio, aparte el personal es muy amable, y todo muy bien gracias. More

by yonymogo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

The dealer services were excellent The software update service has been completed on time and I got the car back washed like new car Every services are excellent Thank you More

by YPNARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
March 07, 2024

It was an awsome experience specially the waiting area and free coffee and snacks I love this store More

by BENITOGEMENTERA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Noah Light
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