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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
3,860 Reviews

3,860 Reviews of Puente Hills Hyundai - Service Center

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June 01, 2024

Great customer experience and overall satisfaction. Would recommend this service department to family and friends More

by DEWAYNEPATMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

There are two other Hyundai dealerships near my house but this is the only location I trust to service my vehicle. The service department manager, Sean Kim, is welcoming and truly cares about his customers. More

by lpzashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

The technicians are always Pleasant and efficient. They deliver the cars when promised. The waiting room is very comfortable. More

by WBROWN5017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

We were allowed to Drop off early and Javer was very responsive With updates and responding to questions. More

by srcapellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

This was the quickest and most polite visit. I was pleasantly surprised. I request Javier in the future. More

by ROSEMARYCOVARRUBIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

as a returning customer of puente hills hyundai, I am once again very pleased with the outstanding attention that I received from Javer, the technician who did phenominal work on my car ( I think his More

by HUMBUKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Burns
May 30, 2024

Service department, assigned to a person that was busy, other reps didn't help even though they werent helping anyone. Didn't call when car was ready, I barely made it on time to pick up after I called the More

by marks555
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember service rep
May 29, 2024

Jae & PH Hyundai were professional, knowledgeable and above fast with service request. I would recommend to my family & friends to have any maintenance work done here! More

by MFLORES24.MF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

I was well welcomed by Tino reviewed auto’s history assisted with recalls & need to service. Secondly, I was phoned by Tino that the car was ready. More

by ltgonzalez1145@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Javer is an awesome service writer. The technician who serviced my car is Mike Burns, he did an Incredible job on my car. Mike Burns also get 5 Stars. More

by HUMBUKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Puente Hills Hyundai responded

Awesome teamwork from Javer and Mike. Happy to know you are safely back on the road. Thanks for sharing. PH Hyundai Management

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