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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,438 Reviews
Call Service Center (626) 709-5741

4,438 Reviews of Puente Hills Hyundai - Service Center

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March 27, 2024

I came for an oil change and was told they would top off fluids. When I got home I found the windshield wiper fluid was low. The following day my battery died. For 72 dollars for an oil change at a dealersh More

by marcheidw
Recommend Dealer
No
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Mar 27, 2024 -

Puente Hills Hyundai responded

Thank you for your feedback and we apologize for the breakdown in communication on our end. Please contact Sean or Denielle in service to make sure this matter is addressed. Thank you, PH Hyundai Management

March 27, 2024

Great place. Very satisfied. I will take it back there again. This is my second time back there. More

by lydlaraphh
Recommend Dealer
Yes
Employees Worked With
Jue
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Jul 03, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star review and the positive feedback. See you next time. PH Hyundai Management

March 27, 2024

The dealership was very busy but they gave me an estimated time to be done with the service and they were. More

by EROA28
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
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March 26, 2024

Javer a very professional and helpful Dealership was clean and had free refreshments Thank you More

by EYCHEE3692
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
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March 26, 2024

awesome always get great service and good advice from Javer on maintaining my car ?? More

by tljservice
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
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Mar 27, 2024 -

Puente Hills Hyundai responded

Thank you TLJSERVICE for the feedback regarding Javer and the continued 5-star service. We appreciate you. Have a great day. PH Hyundai Management

March 26, 2024

Quick, easy, and friendly! Great experience at Hyundai Puente Hills. Staff is very friendly and productive. They got me in and out in less than 2 hours. Great waiting area with More

by SONIAAGOSWAMI
Recommend Dealer
Yes
Employees Worked With
don't remember. Starts with an F
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Mar 27, 2024 -

Puente Hills Hyundai responded

Fantastic, glad our team was able to process your vehicle for servicing quickly and safely. Have a great day. PH Hyundai Management

March 24, 2024

He made it a great experience. He communicated with me with the progress of my car More

by Erika L.
Recommend Dealer
Yes
Employees Worked With
Farschad
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March 24, 2024

Employees are not really friendly Service too longer than expected, car wash was not clean More

by TIFFANYTNBS
Recommend Dealer
Yes
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Mar 28, 2024 -

Puente Hills Hyundai responded

We are working on the turn around times, we apologize our porters had called in sick the day of your visit. PH Hyundai Management

March 24, 2024

Always have a great experience when taking my car for service to Puente Hills Hyundai. Especially when working with Javer. He always goes above and beyond to make it a great experience!!! He is very prof More

by joanngomez73
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
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Mar 28, 2024 -

Puente Hills Hyundai responded

Thank you very much Joan. We appreciate your continued patronage. Have a great week. PH Hyundai Management

March 24, 2024

Service advisor was great to work with, but vehicle wasn't washed supposedly due to the roof racks; however, same dealer was able to wash it before More

by tigerlily12
Recommend Dealer
Yes
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Mar 28, 2024 -

Puente Hills Hyundai responded

Sorry about that! We are usually on top of this procedure after repairs. Please let your advisor know on your next visit to make sure they take extra special care cleaning the vehicle. Thank you for the feedback. PH Hyundai Management

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