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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,173 Reviews

4,173 Reviews of Puente Hills Hyundai - Service Center

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October 31, 2024

Very easy from making appointment to receiving car great customer service Joey Communication. Clean waiting area More

by Rparra1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
October 31, 2024

Received great service from Mr. Javer Esquivel. Definitely recommend booking your car services with him. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Good customer service but the wait time was a bit long. Took over 4 hours for an oil change. More

by RAMBOE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui Shen
October 30, 2024

I had an appointment and for an update and still waiting 2 hours for the service that was only supposed to be 1/2. More

by dmontag74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Excellent customer service. Satisfied with work done. All my questions answered and people are knowledgeable. Waiting area is people friendly and comfortable and they provide yo More

by julie.armendariz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

A very bad experience. The first time I went to the service center, they asked me to change the air conditioning filter and said it needs to be replaced every 10,000 miles. More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rui
October 29, 2024

Alex Lee is very good and helpful. Also, he mentioned the next service I need to do. More

by RICHARDDWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lee
October 29, 2024

The staff was very kind and service was very satisfied. Professional, hospitality, kind, nice, well More

by DAVIDHK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
October 29, 2024

Alex Lee made the process for getting our car repaired so quick and easy. He is very friendly, has a kind attitude, and made the entire process so smooth from drop off to pick up. Definitely was happy with t More

by GRACE KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lee
October 28, 2024

had some miscomunication getting the service booked, but onced booked it went well. waiting room was clean and excellent for getting work done while waiting. Vending machines and free premium coffee helped More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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