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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,438 Reviews

4,438 Reviews of Puente Hills Hyundai - Service Center

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September 03, 2024

The previous service was good. The service attendant did a great job, he help me for a loaner car to use while my car is at service More

by NORTH_MAN6420003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

I was disappointed when I came to my appointment day on august 26th to find out no parts was available for the ASB brake recall. Javar asked if I made my appointment online and I said yes. He said I should More

by walkwithmeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Don’t try calling the service department they never answer the phone! Very frustrating!! Once you get through to someone they have great service. Friendly and understanding More

by mendozagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

The very reason people hate to go into dealers dinged my credit six times with us 850 told him I was told I would not be charging attend them the electric power brake light went on immediately after buying More

by CONNIJO928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Javer Esquivel has been doing our services for over 20 years and is the best! More

by dmoneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Over all, the service center is clean and neat with professional attitudes. The waiting area is with ample space, comfortable sofas and countertop workstations. Not to mention the informative giant TV More

by MEDIC.SHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

The employee at the desk was very well trained. Service time was very reasonable and waiting area was decent. More

by PRESSONJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
August 31, 2024

Very busy Dealership but nevertheless, Joey provided great customer support. He was able explain what my car service would consist of. Thank you 😊 More

by Susanaraujo17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
August 30, 2024

Joseph was very friendly and informed me of what was done. He made sure my car was washed. More

by madkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 31, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star review. Please let us know how we can earn that additional star in the communication area of focus. Have a great weekend. PH Hyundai Management

August 30, 2024

tino was professional, straightforward, and understanding about my concern. the service department kept me up to date on the status of my car's repair, and im very happy with their service! More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tino Lozano
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