Back

Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,438 Reviews

4,438 Reviews of Puente Hills Hyundai - Service Center

Sort by
September 18, 2024

Every interaction at this dealership has been pleasant. The service arborist advisors have been great and facility is nice. More

by R. Simon
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Puente Hills Hyundai responded

We love every visit! Thank you for continuing to choose Puente Hills Hyundai for all your servicing needs. Have a great day. PH Hyundai Management

September 18, 2024

Gary was amazing, he made everything quick and easy! He was very transparent and helped me understand exactly what was going on with my car. Very professional and very kind More

by JASONOH9620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
September 18, 2024

My car still has same issue. Also my car had hand pints on door handle from technician More

by y1oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Was not too pleased with service had to wait for part to get in 3 days More

by ACANDELARIAJR41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not on list
September 17, 2024

We went for an oil change and Javier was excellent in assisting us.. the service was prompt and professional More

by ZAMORANOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Puente Hills Hyundai responded

Happy to read that you received a "prompt and professional" visit servicing your vehicle recently at Puente Hills Hyundai. Thank you for sharing and safe travels. PH Hyundai Management

September 16, 2024

Good customer service but the service center is ridiculously overpriced. I understand the price for the initial inspection but the mark up on the price of the parts and labor is insane. More

by ricardtv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui
Sep 18, 2024 -

Puente Hills Hyundai responded

Hi Ricard, we unfortunately have no control over inflation or the cost of parts provided by the OEM. Thank you for your understanding. PH Hyundai Management

September 15, 2024

Too busy to give good service. Feel scammed due to them not doing what I asked and still trying to charge me then refusing to fix what warranty issue was wrong. More

by Bmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rui
Sep 19, 2024 -

Puente Hills Hyundai responded

Hi Bmann, sorry to read this about your recent visit. We would never refuse any warranty work that was a valid covered claim. Thanks for the feedback. PH Hyundai Management

September 15, 2024

Now that we understand that this dealership has such a large demand for services, we made our appointment as early as possible and had our son there to take us home. I strongly suggest the know before you More

by iblvnangels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

This was an excellent experience. I purchased my car and am having it serviced in Puente Hills even though I work less than a mile from Keys. They lied to me and sell me a car I didn’ More

by JAMESROY_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
Sep 19, 2024 -

Puente Hills Hyundai responded

Fantastic, we love it when we read about a customer driving the extra distance for quality and professionalism. Thanks for sharing. PH Hyundai Management

September 15, 2024

Puente Hills Hyundai's service department offers top notch service. Not only will the service reps try to save you money they'll also try to get you out as fast as possible. Make sure you make an appoin More

by TRINGUYEN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Puente Hills Hyundai responded

Thank you very much for the 5-star love and continued patronage. Have a great day. PH Hyundai Management

...
44
...