Puente Hills Hyundai - Service Center

Clean and friendly Took my Tucson in for two recalls. Jay was very helpful! Had an appointment but it took 1 hour for the mechanic to start working on my car. One rep Took my Tucson in for two recalls. Jay was very helpful! Had an appointment but it took 1 hour for the mechanic to start working on my car. One repair was made. A part had to be ordered so I had to come back for the second repair. Had an appointment for 12:00. Was told it would take 3-3.5 hrs. At 3.5 hrs I was told it would be another 45 minutes. I should have been offered a car to use instead of sitting for 4.25 hours. Big question, why do we make an appointment if our car will be sitting for around an hour before anything happens? I trust this dealership but in my experience it will take longer because the work doesn’t get started at the appointment time. More

Owner Very kind and Nice, Detailed about the questions, also, I was surprised at the really quick services. This Dealer would like to recommend to others. Very kind and Nice, Detailed about the questions, also, I was surprised at the really quick services. This Dealer would like to recommend to others. More

Very good I was very Satisfied Your services and everything is good. Thank you. I will be there any service and repair of my Santa Fe. Thank you again. I was very Satisfied Your services and everything is good. Thank you. I will be there any service and repair of my Santa Fe. Thank you again. More

Friendly efficient service Got me in and out for recall service, I waited less than an hour. I was told it may be 1.5 hrs. put in request to do job as fast as they can, so I c Got me in and out for recall service, I waited less than an hour. I was told it may be 1.5 hrs. put in request to do job as fast as they can, so I could get to work on time and they did a super job. Thanks More

Best service!! I'm giving puente hills a 5 star rating simply, in part because I always get greeted professionally. And my vehicle always gets serviced in a timely m I'm giving puente hills a 5 star rating simply, in part because I always get greeted professionally. And my vehicle always gets serviced in a timely manner. More

Trunk lock would not work The dealer had the trunk lock in stock. Was given transportation home to not have to wait there. Very pleasant customer service. I would recommend The dealer had the trunk lock in stock. Was given transportation home to not have to wait there. Very pleasant customer service. I would recommend More

Engine light sensor Tino was very helpful and I was able to get in and out within an hour. Once again puente Hills Hyundai provided excellent customer service. Thank yo Tino was very helpful and I was able to get in and out within an hour. Once again puente Hills Hyundai provided excellent customer service. Thank you. More

wounderful Had a situation with my car staring jae help answer all my question and concerns about my car and looked around sales staff was helpful also on questi Had a situation with my car staring jae help answer all my question and concerns about my car and looked around sales staff was helpful also on questions and ideas Thank you More

Good service but need more improvement for genesis Hope that they have separate genesis department. Jay lee is good. He helped me to set up everything I need. Only sonata is the car that you can use Hope that they have separate genesis department. Jay lee is good. He helped me to set up everything I need. Only sonata is the car that you can use for loaner car. More

Great customer service I love this place, I live in LA and I will be making the drive here from now on. Everyone is nice and I get my car back in a timely mater. I love this place, I live in LA and I will be making the drive here from now on. Everyone is nice and I get my car back in a timely mater. More