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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,463 Reviews

4,463 Reviews of Puente Hills Hyundai - Service Center

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October 17, 2019

Excellent service The helped me and explained everything and came through with their word, offered me different options, never made me feel pressured. Very good servic More

by pierinabadillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your confidence in Puente Hills Hyundai.

October 17, 2019

BAD SERVICE Told them to change brakes and they only changed rear brakes, had to go to different shop. I put so much money into my car to keep it in good shape. I More

by LOWEVD0323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Puente Hills Hyundai responded

We are sorry to hear we did not meet your expectations. Please know that customer satisfaction is always our top priority. Please contact us directly. We would appreciate the opportunity to rectify this situation.

October 17, 2019

My experience Staff is always friendly and work is done in a timely manner! Wiill continue to bring my car here as long as I own it! More

by SANDRALUCERO050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your confidence in Puente Hills Hyundai.

October 17, 2019

With appointment, still had to what 30-40 min in line. My only issue was, when setting up appointment for service, you shouldn’t have to wait additional 30-40 minutes before talking to a representative. More

by tapia_kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Gamboa, Joel Aleman
Oct 23, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your confidence in Puente Hills Hyundai.

October 16, 2019

Satisfied customer I am always happy with the results after I take my car for service. The employees are very friendly and their skills are excellent. They always do gre More

by cduenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Buendia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Rivera
Oct 23, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your confidence in Puente Hills Hyundai.

October 16, 2019

Automate and service I always get great service and in a timely matter Thank U for those who help and worked on my car. I always feel like I’m a part the department (Javie More

by RUNNINGROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Oct 23, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your confidence in Puente Hills Hyundai.

October 16, 2019

Very helpful Javer is always very thorough in explaining what my vehicles require and gives ab accurate estimation of the time required and the cost. Because of hi More

by GAUCHODREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your confidence in Puente Hills Hyundai.

October 16, 2019

Handled the situation Car covered under warranty, which is always nice. Very quick to setup a loaner even though the repair was only the day, which made my life a lot easi More

by TIM@JACOBSONFAM.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your confidence in Puente Hills Hyundai.

October 15, 2019

Check engine light Jae reset my check engine light and asked me to call him if it turned back on because he knew what pet needed to be replaced . I called back twice an More

by ZAMORANOS1
Recommend Dealer
No
Employees Worked With
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Puente Hills Hyundai responded

We are sorry to hear you did not receive a prompt response. Please contact us directly. We would appreciate the opportunity to rectify this situation.

October 15, 2019

great service I always ask for either Jae or Sean when I go to this service center. They are very friendly and really helpful.They have given several helpful tips More

by IVYSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your confidence in Puente Hills Hyundai.

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