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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,177 Reviews

4,177 Reviews of Puente Hills Hyundai - Service Center

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March 28, 2020

I got great service from Tino. He was very nice and very helpful. I was happy with my service. Great service but I hope I do not have anymore problems with my new car. More

by Cmabrystrayhorn
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Kim is doing a great job as the service manager.
March 27, 2020

Quick with good customer service I was impressed with the check in process and the speed in which they provided the service which included addressing an issue that was included under More

by dphouseqa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2020

Brought my car in for oil change. Always have had very good service there from the time I bought the car new and everytime I have had it in for servicing. Javer always is very polite More

by GW4NEBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2020

Friendly and informative employees. Great place to have your car serviced or even to purchase a vehicle. Definitely picking this place as my go to. More

by cwitthouse89
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Daniels
March 26, 2020

My representative Tino was patient and understanding during these trying times. My best to him and those who continue to work. Thank you for your professionalism and courtesy. More

by CEDARPOINTHILL
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
March 25, 2020

Jae Lee was very thorough and courteous. He took the Jae Lee was very thorough and courteous. He took the time to address every concern and explain it to me in a promptly manner. He also accommodated m More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

The starts are courteous, helpful and professional. I had a very pleasant experience there and satisfied with the the service provided at Puente Hill Hyundai. Thank you very much and keep up with the go More

by Oscarlun626
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

Our most recent dealings with this dealership service department was very pleasant and accommodating. Jae was very helpful and friendly and got our car situation taken care of quickly and with no hassles More

by meechya1
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

meechya1 responded

Our recent purchase at this dealership was a very good experience. Chris Daniel’s and the sales manager were both very professional, informative and accommodating. Chris was even willing to help us with our cars settings and activations so we are very happy. Can’t wait to deal with them in the future!

March 20, 2020

I like the way you guys operate..I’ve been fortunate to be assisted by Mr Lee several times and always find my experience comfortable... More

by hitov
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

They didn’t remember to fully close the hood of my car which caused an alert to go off as I got on the freeway to go home, so not exactly pleased. More

by SNYDERJAMESD
Recommend Dealer
No
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Puente Hills Hyundai responded

SNYDERJAMESD, We are sorry to hear about your experience. We strive to provide the best service possible. We will make sure to address your concerns with our team. Please contact us directly to properly assist you.

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