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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,438 Reviews

4,438 Reviews of Puente Hills Hyundai - Service Center

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March 06, 2021

Was very helpful. Answered all my questions. Knows what he is talking about. He was very kind . He explained everything very well. Overall great experience. More

by CASANDRA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
March 06, 2021

Friendly service Javer goes the extra mile to answer questions or return calls, etc .No complaints. Attendants work on my car always right away. In and out soon. More

by SAC1844
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer
March 05, 2021

Made an appointment for my oil change and when I got there it was fast and the attendant was friendly. My car was in and out of there so fast I was extremely satisfied with the service. More

by EddieZayas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t Recall
March 04, 2021

Failed to keep his word. Never returns calls Then they stated that they will no longer service my vehicle at their facility due my attitude. I’m upset when I call numerous times and you fail to return my More

by Fletesh
Customer Service
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Puente Hills Hyundai responded

Fletesh, Please know that we strive to provide the best service possible to all customers. Our customers always come first and we are sorry we were not a good match for you. We wish you the best.

March 03, 2021

Christina was extremely pleasant and helpful. She listened to my issue and took action to fix the problem She went over the top which sometimes is not done in service departments. I have been using More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
March 03, 2021

Always a great service at Puente Hills Hyundai. As a college student they give me the best advice when I need to split services due to payment limitations. Only go to Puente Hills! More

by cbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
March 03, 2021

Javer Esquivel is your go to guy for any maintenance service hands down. He is very professional and friendly! Make sure u ask for him you won't be disappointed More

by LORETAMENDEZ24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Took car in on 2/09/21 and had several things done to it. So I was happy that I was able to get it back the same day. I'm happy to say I feel save in my car again and that there was a financial plan I could More

by YVONNESANCHEZ267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech: Joey P., Kevin W.
March 02, 2021

Puente Hills Hyundai is a very customer friendly dealership. The employees there are always very helpful and courteous. My experience there is always great. Christina has assisted me the last 2 time More

by SISTACRERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Pettigrew
March 01, 2021

Sean Kim texted me to follow up on my appointment and carefully explained in detail about my car in Korean. He encouraged me to bring my car in again. Although my warning sign couldn't be duplicated, I More

by laura.no
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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