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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,438 Reviews

4,438 Reviews of Puente Hills Hyundai - Service Center

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March 30, 2021

Took my Hyundai Tucson in for a scheduled service repair for a recall. I was in and out within an hour! Love my Hyundai family. Always taking care of their customers! More

by apereezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Helpful with great service, waiting on additional service regarding a window bracket. Came in expecting to have to pay for the faulty bracket, but was told that it would be covered under the warranty. More

by THEROBERTKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Went without appointment and was greeted by friendly service rep, inside customer service advisor Christine was extremely helpful and knowledgeable. Very happy with the service I alway receive at Puente More

by GLO4ACES562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine
March 29, 2021

The service person who took the information for my car was very friendly and set me up really quick, service was great. It was a good experience More

by Flexxt56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

I’m always well taken care of when I visit. They complete my scheduled maintenance in a timely manner and the service personnel are attentive and friendly. More

by LORENA.LARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
March 26, 2021

Very good and honest service. They gave me my car back at the exact time the promised. Very reliable. I recommend the to all hyundia More

by MATTHEW.MAGDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She was a service advisor
March 25, 2021

I wasn’t to happy this time around I was supposed to get a detailed on my car and didn’t seem like it was clean especially since in 3 hours the entire car was done and when my wife took hers it was whole da More

by MCASTANEDA90640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Puente Hills Hyundai responded

MCASTANEDA90640, We are disappointed to hear that we did not meet your expectations. We would appreciate the opportunity to speak with you and rectify the situation. Please contact us directly at your earliest convenience.

March 24, 2021

Ever time I have gone to Puentw Hills Hyundai the service has been excellent. In the past I have not gone to dealers but Puente Hills Hyundai has changed my mind. More

by ESTHER.CURTISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

Scheduled me for two recalls and didn't have the parts for one of them? Like we have all the time in the world to keep coming back .Get you act together. DO NOT schedule for recalls if you don't have the More

by RFARNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Puente Hills Hyundai responded

RFarnz, We are sorry to hear you feel that way. It is never our intention to waste anyone's time. We will address your concerns with our team to make improvements. If you would like to discuss this further, please do not hesitate to reach out to us directly. Thank you again for your feedback.

March 23, 2021

I come to this Dealership because I bought this car here . And I want the great service it’s been getting since they bought it . More

by christopher84864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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