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Puente Hills Hyundai - Service Center
City Of Industry, CA
4,438 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,438 Reviews of Puente Hills Hyundai - Service Center
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April 03, 2021
When recall happen talk to service Rep come on in... Drive from L.A...No parts to repair no time to due oil change..xxx..went to parts dept order put my name on waiting list by my self without help.no o Drive from L.A...No parts to repair no time to due oil change..xxx..went to parts dept order put my name on waiting list by my self without help.no one call to update after 2 months.. called same service advisor answer tell me to come in parts in ( if i didn't call no one will update). I went in i want the oil change.. i show her my coupon for oil change.. start to have attitude tell me to send email to Her. I been to PH to get service many times she was 1 st person to tell me to send email coupon to her. After finished recall part and oil change. She didn't update coupon for discount..had to tell her this price is not right... So i paid to invoice.. Billing dept told me you will get refund. Good job! And then 3 days later sme service advisor call! We got the parts in for your recall!! After i got service. I never had bad experience with PH Hyundai until this service advisor. More
by sammmors12
Verified CustomerEmployees Worked With
Other Employees :
Joel Aleman
April 01, 2021
Bad car issues due to oil consumption testing. Don’t feel safe in car and have to go through long drag out process that is unnecessary. Just fix my car. I have warranty and it’s covered. Why won’t you fix my safe in car and have to go through long drag out process that is unnecessary. Just fix my car. I have warranty and it’s covered. Why won’t you fix my engine when I’m paying for the warranty? More
by KIMORNELLAS9
April 01, 2021
Good service, Jave contacted me when my parts came in to schedule a drop off and pick up of my vehicle. Everything ran smoothly. My car is back to normal. schedule a drop off and pick up of my vehicle. Everything ran smoothly. My car is back to normal. More
by lcarellano
Employees Worked With
April 01, 2021
I recently changed from Downey to Puente Hills. I was not disappointed The girls at the cashier can improve. They did not offer good customer service. The guy that checked me and parts dept were great. disappointed The girls at the cashier can improve. They did not offer good customer service. The guy that checked me and parts dept were great. More
by AGGUTIERREZ7770
Employees Worked With
March 31, 2021
Serviceman was great the dealership is pathtic selling a used car with there 125 pointless inspection known there was a transmission problem in the 2016 Tucson is outrages why don’t u tell customers about t used car with there 125 pointless inspection known there was a transmission problem in the 2016 Tucson is outrages why don’t u tell customers about the problem before they buy it because ur money hungry for the quick sell now u lost a customer when I buy another car next month More
by BILLDOLCE
March 30, 2021
Mr. Jae Lee was very friendly.He was answered all my Mr. Jae Lee was very friendly. He was answered all my questions. Due to a short service he was still able to be very helpful and very informative Mr. Jae Lee was very friendly. He was answered all my questions. Due to a short service he was still able to be very helpful and very informative More
by Catalogne
Employees Worked With
March 30, 2021
We had an appointment. We dropped off the vehicle and everything was completed in time as promised the same day. They even washed the car. Thank you. everything was completed in time as promised the same day. They even washed the car. Thank you. More
by tehoppock
Employees Worked With
March 30, 2021
The mechanics do a good job. They do a free car wash after their work is performed. When driving away, it feels like a new car. after their work is performed. When driving away, it feels like a new car. More
by DEANNA.77
Employees Worked With
March 30, 2021
Only issue was no signage or organization when first enter area to hand keys off to attendant. Other than that, it was a pleasant visit. enter area to hand keys off to attendant. Other than that, it was a pleasant visit. More
by amarie.juarez
Employees Worked With
March 30, 2021
Fast service, nice staff! Will come back again!!! Oil change was perfect & they also washed my car so it was very nice to get it change was perfect & they also washed my car so it was very nice to get it More
by JENNY_SONG45
Employees Worked With
Other Employees :
Joel Aleman
