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Puente Hills Hyundai - Service Center
City Of Industry, CA
4,438 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,438 Reviews of Puente Hills Hyundai - Service Center
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May 26, 2021
Everything was good with the visit just wait about 15-20 mintutes to get help but all in all it was a great visit and were done quickly. mintutes to get help but all in all it was a great visit and were done quickly. More
by Mario
Verified CustomerEmployees Worked With
May 26, 2021
I came in to service my EFI fuel system. Service was friendly and informative. After receiving the service my vehicle was driving like new! Great job. friendly and informative. After receiving the service my vehicle was driving like new! Great job. More
by gustavo2enrique
May 25, 2021
The gal we worked with was great (Christine). We were very disappointed to have to bring our BRAND NEW car in for service. We hadn’t even made our first payment yet and we brought it in, come to find out very disappointed to have to bring our BRAND NEW car in for service. We hadn’t even made our first payment yet and we brought it in, come to find out it needs a brand new transmission. Super disappointed with the car but pleased with her customer service. We did call once and spoke to the manager (Sean) but he was not very helpful so we were glad to have her help us out. More
by HHALVERSON
Employees Worked With
May 25, 2021
Joel’s professional service deserves praise. He kept me well informed and the clear communication was respectable. He personally came to get me when the service was done and walked me to the car. He went o well informed and the clear communication was respectable. He personally came to get me when the service was done and walked me to the car. He went out of his way for me. Thank you. More
by Greencindy
Employees Worked With
Joel Aleman
May 25, 2021
Said he will call me back to confirm the issue but did not. I had to call the dealership to confirm the issue. Dropped the car off at 12 noon and said I needed it back by 5 but was not ready until 530 and not. I had to call the dealership to confirm the issue. Dropped the car off at 12 noon and said I needed it back by 5 but was not ready until 530 and no call was made to me. I had to call the dealership. More
by kevinchung54
Employees Worked With
May 24, 2021
Great service. Feels like family. Broughty car in and i was out within the hour. They took cate of me and i enjoyed the service was out within the hour. They took cate of me and i enjoyed the service More
by dfrem711
Employees Worked With
May 24, 2021
The service at Puente Hills Hyndai was TOPS. Javer coordinated and dealt with the warranty dept. And my vehicle was repaired in a timely manner. He kept me well informed on my vehicle's repairs and an coordinated and dealt with the warranty dept. And my vehicle was repaired in a timely manner. He kept me well informed on my vehicle's repairs and answered to all of my questions. Thank you for the excellent customer service. More
by LESLIE1910
Employees Worked With
May 22, 2021
Fast service with very quick in and out. Service advisor is very helpful and acknowledge with me. Waiting area is very clean. Car wash on every visit is very helpful and acknowledge with me. Waiting area is very clean. Car wash on every visit More
by stevenchiu88
Employees Worked With
May 21, 2021
I went in for a basic service and got minimal attention from the service reps. The most engagement I received was from a rep who was trying to upsell me on a service that I had already had performed at ano from the service reps. The most engagement I received was from a rep who was trying to upsell me on a service that I had already had performed at another dealership (Patriot in El Monte). When my car was completed nobody let me know. I had to go in and ask. Upon walking in, neither of the two service reps that were there even looked up to acknowledge me. I walked up to one who didn’t bother to look up until I started talking. When he told me that my car was already outside, there was no “sorry to keep you waiting unnecessarily” or anything, just “it’s already out there.” This is the closest dealership to my house but I’m not looking forward to going back. The customer service is seriously lacking. Last note: I was expecting to have window washing fluid put in my car, not water. More
by Otono
Employees Worked With
