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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,438 Reviews

4,438 Reviews of Puente Hills Hyundai - Service Center

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June 05, 2021

They were able to diagnose our problem without hesitation, repair the problem within hours and have us back on the road. I’m convinced that Hyundai Service Department has our best interest at hand More

by PMETOYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
June 04, 2021

I came in to get my door lock fixed and was told that there was no forced break in. After it was " fixed" , the dooe wouldn't open using the automatic key. I saw the service rep try to open the door usin More

by esilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Jussal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Puente Hills Hyundai responded

Esilva, We are sorry to hear you were not satisfied with the service you received. Please know that we value our customers and it is always our goal to provide the best possible experience. Please contact us directly if you would like to discuss this further. We are always happy to help in any way we can.

June 04, 2021

Excellent customer service thank you! They said it would be 1hour and it was exactly 1hour.. I was offered water, coffee while waiting . He also checked up on me while I was waiting. More

by MRSARZATE1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
June 02, 2021

Very clean and staff was very friendly. The length of time was perfect. But there was no coffee available which could of been great early in the morning. More

by nonne0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2021

Took my car in for automate detailing and found I needed air filters. They called and informed me and my car was still done when they promised! More

by WEBSLAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Petti
May 31, 2021

Great customer service. I was taken care of very quickly. Javer was awesome and I will definitely be back when I need my car serviced. More

by plae752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

This dealership is clean and organized. The employees are pleasant and friendly. They are also courteous to all customers. I like going back to this dealership. More

by gelinechua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

Just a very good dealership with polite and friendly customer service. Always let the customer know what needs doing and price before completing the work. More

by DEREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021

I made my appointment with Jae. Had my oil changed and my the recall done on my truck. I was in and out less then two hours and my truck got washed. More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021

Great and regular service. Professional and timely service with decent prices and discounts for customers. Best place to take my once new car which has kept it feeling like new for years. More

by KIRKREIMER04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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