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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,437 Reviews

4,437 Reviews of Puente Hills Hyundai - Service Center

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July 09, 2021

There was no technician diagnosed printoutregard my There was no technician diagnosed printout regard my concerns on 7/8 appointment. I only received input from adviser, Jay. Is this proper? Whe More

by davidchan1202
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jay Jussal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Puente Hills Hyundai responded

Davidchan1202, Our goal is always to provide the best service possible. Please contact us directly so that we may properly assist you. Thank you and look forward to hearing from you soon.

July 08, 2021

Great customer service and staff. My car always feels smoother and safer after I get it serviced here. Highly recommend. We bought 3 cars here already and we love them. More

by JAMIEK75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Banzil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

When I bought sonata, oil was dirty. Service department said it was just changed. When it was due for my first oil change, checked and it was still dirty. Went to service advisor and he looked at it and sa More

by gialacci64
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Puente Hills Hyundai responded

Gialacci64, We are sorry to hear you were not satisfied with your experience. We strive to provide the best service possible. Please contact us at your convenience to properly address your concerns. Thank you.

July 06, 2021

Great Dealership for service I have all my service done at Puente Hills Hyundai the service department is first class I will always recommend Puente Hills Hyundai to anyone who need to get service on their More

by CHIP.FABRIZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

Jay helped me out way more than expected. Had engine problems and he was able to help me without hesitation, kept in constant contact with me and also was super detailed about the issues of my car. More

by dsdelgadillo2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

Very welcoming, great service. Mr. Charley Jeong is one of the best, he is very nice and very professional. I look forward to purchase/lease another car with him in the future More

by JKALL2298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

There was no waiting to check in and service was straightforward. More

by acg92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

I trust bringing my cars to this dealership for maintenance. More

by menesesmarissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2021

Excellent Service with quality care was provided in this service session. More

by WJC0325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2021

I leased the 2021 Kona on 6/14/2021 and till now I was suffering the aircondioner kept blowing hot air on and off during these hot days. They cannot figure out what's wrong with the aircondioner. I brough More

by SUDATAM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Puente Hills Hyundai responded

Sudatam, We are sorry to hear you are experiencing issues with your vehicle's ac. Please contact us directly to properly assist you.

Jul 28, 2021 -

SUDATAM responded

This case has finally resolved after I left my car in your facility for three days to change some parts.

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