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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,433 Reviews

4,433 Reviews of Puente Hills Hyundai - Service Center

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October 31, 2024

Javer has always been there n assisting us right away He also returned our calls immediately which is a great asset. In the future we will always ask for if possible. He makes the dealership extremely pleas More

by D Ruelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

My car was ready when promised, although the wait time was somewhat longer than I expected. Overall good customer service. One thing I did not like was the bombardment of text messages and emails remindin More

by annelizedegraaf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lee, Service Department.
October 31, 2024

I highly recommend the Puente Hills Hyundai dealerships. It is the best dealer in town More

by PREPDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Very easy from making appointment to receiving car great customer service Joey Communication. Clean waiting area More

by Rparra1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
October 31, 2024

Received great service from Mr. Javer Esquivel. Definitely recommend booking your car services with him. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Good customer service but the wait time was a bit long. Took over 4 hours for an oil change. More

by RAMBOE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui Shen
October 30, 2024

I had an appointment and for an update and still waiting 2 hours for the service that was only supposed to be 1/2. More

by dmontag74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Excellent customer service. Satisfied with work done. All my questions answered and people are knowledgeable. Waiting area is people friendly and comfortable and they provide yo More

by julie.armendariz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

A very bad experience. The first time I went to the service center, they asked me to change the air conditioning filter and said it needs to be replaced every 10,000 miles. More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rui
October 29, 2024

Alex Lee is very good and helpful. Also, he mentioned the next service I need to do. More

by RICHARDDWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lee
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