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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,438 Reviews

4,438 Reviews of Puente Hills Hyundai - Service Center

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December 28, 2021

Dealership is friendly and has good service. The service department took good care of me. More

by M41073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2021

Staff was helpful, very friendly and kept me updated with the status of my car . More

by VAZQUEZG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
December 27, 2021

Friendly, kind and professional costumer service, I apprecciated all the help for me and my car. More

by Ceci2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2021

It's always a pleasure to work with Javer. He us very pleasant and helpful. The service manager Sean has an excellent group working here. I bring all 4 of my family's Hyundais here for service. Keep up t More

by ROADIE1305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2021

I forgot the name of the person that assisted me but he was the only person on the front desk on a busy day. However he was very professional and new how to assist many clients at the same time. I am just More

by CHRISTOPHERDFRANCO20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Bad service I left my car at shop Thursday last week and promise to ready same day they finish Saturday Aftearnoon and get charge more money not price they coet me by phonee More

by AHMED.977
Recommend Dealer
No
Employees Worked With
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gorge
Dec 23, 2021 -

Puente Hills Hyundai responded

Hello Ahmed, We are sorry to hear you were not pleased with our service. During the current pandemic and holiday season, we are doing our best to take care of all customers in a timely manner. If any recommended repairs were approved, that could be the reason for the change in price as well as longer wait time. Please contact us directly to better assist you.

December 23, 2021

Very good customer service the maintenance of my vehicle Very quickly & great job thanks to you guys, He was kind cordial thanks More

by shirnielly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

I was so happy to bring my car here. I checked for an oil change and a tire rotation and I was out in an hour. Talk about efficient! The guys there are the best, I was greeted by many of the team members. It More

by claudia.montano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Very courteous and very fast , I never wait long. Very nice facility employees are always helpful More

by teammrtnz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Glad they have a sign in system now. It made the process faster. Oil change took under an hour. More

by EMAIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but he’s not listed above.
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