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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,436 Reviews

4,436 Reviews of Puente Hills Hyundai - Service Center

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January 07, 2022

Made an appointment. Got checked in quickly. Dropped my car off. It was ready a few hours later. Service was fast and friendly. More

by KCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
January 06, 2022

I had a great experience at Puente Hills Hyundai, George S. Help me in everything that my Genesis need to get fix. Great customers service. More

by lularooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Secoff
January 06, 2022

The advisor George Secoff was very helpful and call me my parts in. I waited for 4 months. More

by walnut91789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Secoff
January 05, 2022

Service rep was very thorough and kept me informed about every aspect of my car’s status. Service was very fast and complete. Overall excellent experience with thecseevice department and service rep. More

by DCACHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Quick wait time for the amount of cars were there. Service rep was helpful and friendly. Would definitely go back. More

by evojeda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jefferson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Banzil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Details of work to be done is itemized properly and explained to us. When the service was completed, they sent us a message to pick up our vehicle. Highly recommended this dealer. More

by CLAU91789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Service advisor Jhordan Borla was terrible, he treated me like Im too cheap to accept to any deals he offered. My Elantra 2019 was having problem for year now in apple car play, screen, and blind spots monit More

by Tram Huynh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhordan Borla
Jan 06, 2022 -

Puente Hills Hyundai responded

Tram Huynh, We are sorry to hear you feel that way. Customer service is always a top priority and we are disappointed that you were not satisfied with the level of service you received. We will address this with our team to ensure all customers receive the highest level of service that they deserve. Please contact us directly if you would like to discuss this further.

January 05, 2022

Javier was friendly, upbeat, and professional. He returned my call in a timely matter and got me an appointment quickly. He did not try to take advantage and provided the needed service. More

by Jmdelaere@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

I was greeted by Jhordan and he took care of me with ease. He suggested what service to do and he listened to what I can afford. I decided to wait for my car in the waiting room and Jhordan kept checkin More

by DSANCHEZBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan
January 04, 2022

Perfect kindly helpful service!! Perfect first maintenance service for my new venue. Thanks for free car wash!! Strongly recommend!! More

by WKIMLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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