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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,167 Reviews

4,167 Reviews of Puente Hills Hyundai - Service Center

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November 04, 2024

Trusty, professional knowledge for answers questions. Makes me a feel so comfortable every time visiting. More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim / Sales Dept
November 04, 2024

I used to love this place I made an appointment I was there from 11:00 am to 3:00 pm What’s the point of making an appointment when I have to wait this long I got 4 car from this dealership I am a l More

by margeritgrigorian1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His name was tino
November 04, 2024

Terrible service. Terrible communication. Very rude, I will never return again. They need to teach communication skills for professionals More

by KINGCHENEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui Chen- terrible
November 04, 2024

Worst service you could receive. After having my car there for one month and texting and calling the service advisor to no end without any communication in their part. I had to chang More

by KINGCHENEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui Chen- awful
Nov 07, 2024 -

Puente Hills Hyundai responded

Hi Kingchenel, have you spoken with Sean K. our Service Director? He will ensure that any matters you are not pleased with will be resolved. Thank you, PH Hyundai Management

November 03, 2024

Hyundai always has the perfect customer service, such as friendly reminder for car maintenance, letters for anniversaries and so on. More

by MINYIZHU49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I dealt with Tino and he is the man , I dealt with him before with hard concerning questions about my car and we answered every single one . I have been going with him for five years now and he’s the only More

by anotoniolzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tino
November 03, 2024

Javer is the best, I don’t see anyone else when I need to get my car serviced More

by joanngomez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Fast response and service. The tech Gary Chan is very helpful and kind. He kept me updated. More

by CHOWSHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
November 02, 2024

The people who work for your dealership are courteous, knowledgeable and professional. Also, you dealership is always well kept. More

by rayguzm4717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Great customer service as always from Gary and the staff at Puente Hills Hyundai keep up the good work More

by JJUANKAVANAUGH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary