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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,437 Reviews

4,437 Reviews of Puente Hills Hyundai - Service Center

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February 08, 2022

VERY PROFESSIONAL AND ACCOMODATING. FIT ME INTO A BUSY SCHEDULE ON SHORT NOTICE AND TOOK CARE OF MY SERVICE ISSUES RIGHT AWAY. More

by nmacaulay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

I had another wonderful experience. My wait time was more than I anticipated but it was worththe wait. More

by monilove2430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

Your service was fantastic..I didn’t make any Your service was fantastic.. I didn’t make any appointment but you accepted and checked everything perfectly. More

by OWHHOONEYY48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

Please stop sending these reviews, Nathan has passed away 3 years ago. Please delete this number from your list , thank you. More

by TIATORTILLA71
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

George Secoff from service dept is knowledgeable, very attentive to customer’s needs. Would highly recommend. More

by kantono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Secoff
February 07, 2022

Great customer service and keep up the great work! I Just wanted to thank Javier ! More

by FERGNR99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

Waited a 1 1/2 hrs for an oil change which I had an appointment at 730. Then I asked for my battery to be check and was never told anything about it at the end. And then asked if I knew there was a rec More

by MILIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 08, 2022 -

Puente Hills Hyundai responded

Milin, We are truly sorry the wait time was longer than expected. Unfortunately, with the current pandemic, several businesses are struggling with staffing. We will address your concerns with our team so that we can continually improve. Thank you for understanding.

February 07, 2022

Always professional, quick and efficient. Very friendly staff and a clean facility. Appointments are always available when needed. More

by Yvette Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Secoff
February 07, 2022

We were very frustrated and tired with the services we had to do with our car. But with full support by Sean Kim, service director, we were very pleased. I want to this time to say " thank you very much More

by LEEJOAN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2022

Jhordan was very helpful and provided excellent customer service. Those who fixed my car behind the scenes, thank you. More

by QD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan Borja
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