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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,453 Reviews

4,453 Reviews of Puente Hills Hyundai - Service Center

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March 24, 2022

Jae always takes care of my vehicle concerns and keeps me informed during the process More

by DELLIOTT7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Great service . Easy to make an appointment online( I made it the same day) .quick service , knowledgeable staff. I was out in about 1.5 hours More

by susanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Pleasant staff. Great experience. Even if there was no waiting room due to ongoing constructions. More

by JBQUICHO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

The guy is very patient and professional. He did a good job on the description of work. More

by Shijing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Secoff
March 24, 2022

Jae Lee at the Service Department was so professional, courteous and kind. I want him to be my contact for future service. I want to thank him AND commend him for his work ethic. More

by JOSIE.LOANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Great service getting in and out. My only concern was having my service light pop up again after service. More

by gavinfuruken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

I always have a very good experience at puente hills Hyundai. The staff is extremely helpfully and professional. The service is always performed to my satisfaction. More

by ARIQMMIRZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

The service is great and fast, people over there are very friendly, polite and always ready to answer all my questions. Love this place More

by GORVITSG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

Made an appointment for 9:30, it still took almost 2 hours for a tire rotation (scheduled maintenance on an EV). Was asked if I wanted an AC service for a car with 25k miles as well as a tire rotation. More

by daniel32123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember his name.
Mar 23, 2022 -

Puente Hills Hyundai responded

Daniel32123, We are truly sorry to hear we did not meet your expectations. Please know that we value your feedback and will be sure to address your concerns with our team. Please contact us directly if you would like to discuss this further.

March 23, 2022

George is service man who take care of me so nice. I highly recommend this place for anyone who has to service their vehicles. More

by Sonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
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