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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,453 Reviews

4,453 Reviews of Puente Hills Hyundai - Service Center

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March 29, 2022

I left a voicemail for my service rep. (Initials are J.J.) and he never called me back! Terrible service!! When I went back for warranty service, no service rep. attended to me to check More

by X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Puente Hills Hyundai responded

We are truly sorry to hear we did not meet your expectations. We always strive to provide every customer with a 5-star experience. Please contact us directly so that we may properly address your concerns.

March 29, 2022

This dealer is Under construction, so you may want to reconsider waiting for your car to be ready for pickup. Other than that, the team is professional as always. More

by EA1374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Jhordan Borla greeted when I approach him for my service appointment, paper works explained me how long and what are going to be performed. Work was done on said time. Very helpful person Thanks More

by MANOHAR798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JHORDAN BORLA
March 27, 2022

O love the service just they always forget to take off the service light on my car More

by CGONZALIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan boria
March 27, 2022

Great service at this auto service center. Wonderful people and quick service. Reasonable prices. Thanks More

by JNRDENTALARTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2022

I always have a wonderful experience at PH HYUNDAI, All the staff are so friendly, reliable and attentive. This is our 2rd car purchased and serviced at PH. You can't Beat their Service Thank You Everyone More

by EMorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2022

The place was being remodeled, so the waiting area was not provided also the restroom. However, the customer service was great More

by gywjd459
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Puente Hills Hyundai responded

Thank you for sharing your feedback. We understand our remodeling process may cause some inconvenience and we truly sorry about that. We are always working on ways to improve our facility for our customers. Thank you for your patience during this transition.

March 26, 2022

Fast and quality service every time maintenance is due. Don't try to sell me anything I don't need. More

by volzn05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan
March 25, 2022

Service advisor Jae Lee very nice and professional thank you Jae always go back to punte hills because him More

by Jleemellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Service was great and customer service was excellent. Tino asst us and does a great job. More

by vallezm159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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