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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,463 Reviews

4,463 Reviews of Puente Hills Hyundai - Service Center

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April 20, 2022

Very organized and professional. People are so nice and cool. I'm expecting next service. Thank you More

by TONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

I was very happy with the service I received from Puente Hills Hyundai. Very professional and courteous personnel. They were done in the time that they said they would be. More

by maria.pico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier was very nice
April 19, 2022

Great service 👏🏻I liked the service! Everyone was so nice and served fast . I liked the car washed after service 👍🏼 More

by jennylavinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

The rep assigned to me Jorge told my husband my battery would be approximately $350 and when he spoke to me later told me it was $550! That is not an approximate that’s a whole different price. Once I have More

by marizamaldonad86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge
Apr 20, 2022 -

Puente Hills Hyundai responded

Marizamaldonad86, We are truly sorry to hear about your experience. It is always our goal to provide the best service possible and a pleasant experience to all customers. We will address this with our team internally. Please contact us directly and ask to speak to a manager so that we may properly address your concerns.

April 19, 2022

Puente Hills Hyundai Service is best service than any other dealer service with Jae Lee More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Alexander responded

Been with Jae Lee since Garden Grove Hyundai Sevice DEPT. I moved to Puente Hills Hyundai Service DEPT, because Jae Lee. He know what the customer wants and excellent follow up to customer. Anyone looking for him, when you have time to service for Hyundai. Go Puente Hills Hyundai “SERVICE DEPT” You will knows! Thank you very much Puente Hills Hyundai Service DEPT & Jae Lee!

April 19, 2022

Personal and attentive service, Unfortunately, the construction meant that there were not many places to sit and wait for my vehicle, but my entire service team made me feel welcome and cared for. More

by SRMCCULLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Great service provided! Thank you for fixing my ac! Just need to improve with communication. More

by laurenann092
Recommend Dealer
Yes
Employees Worked With
George
April 18, 2022

Very helpful and efficient. When I pulled up the lady was very attentive and directed me to where to go. Once inside, they greeted me. Tino was very friendly and professional More

by JFSMITH.JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino
April 17, 2022

They cared me and my car very well and made me comportable. Their service was good. More

by Se Kyoung Eoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2022

Fast service and employees are very accommodating. People are very nice and helpful. No hassel. More

by TVISTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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