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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,473 Reviews

4,473 Reviews of Puente Hills Hyundai - Service Center

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April 26, 2022

Helpful, quick and pleasant, on time. Thank you Fifteen word minimum kills wanting to write a comment More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Long time customer. Got regular oil change, wheel alignment and tire rotation. The spoiler was getting loose so we had the service dept tighten it down, preventing a ve More

by terrypotucek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Handled the recall and was able to provide assistance per needs. Jay was very helpful More

by TOMSKANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

It was my first time there and the service was excellent! I will be returning and have my other Hyundai's serviced here as well. More

by P@u1|<
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Lozano
April 26, 2022

Efficient, knowledgeable employees that are experienced and care about the safety of its customer's. More

by KATHYjocollier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph a new service employee that handled my service because Jae Lee was off when the customer service scheduler told me he would be in
April 25, 2022

I am somehow disappointed with the job done on my car. I expected better results than what I got. More

by Oscar S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Detailing person
April 24, 2022

Excellent service On car. Construction on premises made for some lack of usual comfort, however. More

by Michael Falls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2022

The rep. was friendly, professional and very knowledgeable. Waiting was very inconvenience do to remodeling. More

by UB16803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Communication is fair/poor and could be better. I waited 3 months for a part for my car and was never updated on it. I was the one who always reached out to ask for an update. Finally my ca More

by mikeyu31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Jay is always great. They were out of some parts but no big deal everything else got taken care of. I’ll just wait for them to call when the parts are in. More

by Pinkflamingo80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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