Puente Hills Hyundai - Service Center
City Of Industry, CA
4,473 Reviews of Puente Hills Hyundai - Service Center
Helpful, quick and pleasant, on time. Thank you Fifteen word minimum kills wanting to write a comment Thank you Fifteen word minimum kills wanting to write a comment More
Long time customer. Got regular oil change, wheel alignment and tire rotation. The spoiler was getting loose so we had the service dept tighten it down, preventing a ve Got regular oil change, wheel alignment and tire rotation. The spoiler was getting loose so we had the service dept tighten it down, preventing a very costly replacement and order delay had it come off the car. We have always worked with Javier Esquivel for several years on all our service. He is a friendly and very knowledgeable service rep. The dealership has been undergoing a long external refresh, which limits customer seating. It is forecast to last a few more months. Something needs to be done to speed this up as there are not many signs of significant exterior progress. More
Handled the recall and was able to provide assistance per needs. Jay was very helpful needs. Jay was very helpful More
Efficient, knowledgeable employees that are experienced and care about the safety of its customer's. and care about the safety of its customer's. More
Excellent service On car. Construction on premises made for some lack of usual comfort, however. Construction on premises made for some lack of usual comfort, however. More
The rep. was friendly, professional and very knowledgeable. Waiting was very inconvenience do to remodeling. was friendly, professional and very knowledgeable. Waiting was very inconvenience do to remodeling. More
Communication is fair/poor and could be better. I waited 3 months for a part for my car and was never updated on it. I was the one who always reached out to ask for an update. Finally my ca I waited 3 months for a part for my car and was never updated on it. I was the one who always reached out to ask for an update. Finally my car part arrived and an appointment was made. However, an oil change was done instead of the fix due to miscommunication. The staff is kind and I have no personal issues with them. I would still choose Puente Hills Hyundai for my service needs. More
Jay is always great. They were out of some parts but no big deal everything else got taken care of. I’ll just wait for them to call when the parts are in. They were out of some parts but no big deal everything else got taken care of. I’ll just wait for them to call when the parts are in. More