Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Puente Hills Hyundai - Service Center
City Of Industry, CA
4,477 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,477 Reviews of Puente Hills Hyundai - Service Center
Sort by
May 02, 2022
Every visit is a crap shoot of how the registration of services will be handled. Even with appointments, the visit is a cluster F every time there’s more than two people in the lobby. I’ve seen four diffe services will be handled. Even with appointments, the visit is a cluster F every time there’s more than two people in the lobby. I’ve seen four different attempts at addressing the issue. Very poor leadership and training of service staff on managing customers. Very confusing and poor communication during the process More
by DAVID8MA56
Verified CustomerEmployees Worked With
May 02, 2022
Puente Hills Service Center has great communication. Specifically- Javer was the best and got us the help we needed asap. We had ongoing issues from a prior dealership and he helped us diagnose and repa Specifically- Javer was the best and got us the help we needed asap. We had ongoing issues from a prior dealership and he helped us diagnose and repair the issues and honored our warranty. Additional mechanical safety repairs were called out and quickly repaired. More
by ATELCS
Employees Worked With
April 30, 2022
Had a oil change but service recommended. Work with service to take care of all recommendations. Work with service to take care of all recommendations. More
by TINALEAL01
Employees Worked With
April 30, 2022
I received all the information concerning about the problems on the car and he explain to me on very simple and easy way and I understand perfectly, all was good atención an was on mi lenguaje Español problems on the car and he explain to me on very simple and easy way and I understand perfectly, all was good atención an was on mi lenguaje Español More
by Juan Acosta
Employees Worked With
George Secoff
April 29, 2022
Try were welcoming me when I arrived there. It was good. Even though there was no waiting space due to construction, but they tried to provided chairs. It was good. Even though there was no waiting space due to construction, but they tried to provided chairs. More
by SAMGRACEHWANGKSC
April 29, 2022
Staff was friendly and helpful. They solved the problem quickly and effectively. They finished ahead of schedule as well. They solved the problem quickly and effectively. They finished ahead of schedule as well. More
by DANOJWILL
Employees Worked With
April 28, 2022
George was so helpful, patient and informative. I felt comfortable enough to ask questions without feeling like I was bothering him. He never once pressured me into getting anything else done. He o I felt comfortable enough to ask questions without feeling like I was bothering him. He never once pressured me into getting anything else done. He only recommended services that he felt my car needed. I really appreciate his help. More
by JD
Employees Worked With
George Secoff
April 28, 2022
The staff there was amazing from start to finish it was better than any luxury brand experience I have ever had thanks guys you guys are amazing better than any luxury brand experience I have ever had thanks guys you guys are amazing More
by JAVIERO
Employees Worked With
