Back

Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,436 Reviews

4,436 Reviews of Puente Hills Hyundai - Service Center

Sort by
June 13, 2022

No communication between employees. got a call to come in for appraisal and had let everyone know when I arrived I was waiting for Mike to get it done and instead of appraisal they trie More

by noellewoo6
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Caleb
Jun 13, 2022 -

Puente Hills Hyundai responded

noellewoo6, Thank you for sharing your feedback. We will address your concerns with our team internally to make sure this does not happen again. Please contact us if we can be of further assistance.

June 11, 2022

Staff was courteous, helpful and professional. My wait not very long but I had to wait outside because of construction and it was cold and uncomfortable. More

by ronald170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2022

Excellent customer service, went in for an oil change and I even got my car washed. Thank you Puente Hills Hyundai More

by RUDYBA68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2022

Good thing there was shuttle service and service parts crew was cordial . The code of engine odbs was not declared though. More

by JUN
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

I arrived at your service department at 7:20 A. M. and was surprised to find nine vehicles already waiting. But those working in service were efficient and I was on my way home by 9:20. It was my n More

by DSTEIN8771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Secoff
June 10, 2022

They provided amazing service, were very friendly, and gave detailed explanations and care. Thank you so much! More

by TAMMY.KIM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

They were really fast on customer service, They gave me my paperwork and my oil change was done 45 minutes it was really fast!!👍👍👍 More

by SANDYLDELGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph owens
June 10, 2022

Treated very well when I walked in for an oil change and it was done fast and efficiently. Happy to be in and out in less time than I was told. More

by Jane Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
June 10, 2022

I showed up early but once the process started it went smoothly and quickly. They answered all my questions and prepared my car for the next oil maintenance More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

I elected to decline the repair at the dealership and the staff, especially Javer, made something that could have been uncomfortable very easy. Even when it's not in their financial benefit they provide exce More

by UASRAR
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
253
...