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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,436 Reviews

4,436 Reviews of Puente Hills Hyundai - Service Center

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September 03, 2022

I waited over 3 hours for service. The person working offered me a free detail. I told him I already had free details . He didn’t offer me anything else. Terrible service. More

by LAMARKSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faustino Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2022

Excellent service, wait time was exceptional and service advisor was very helpful with everything thank you! More

by lgraciano91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Staff are very professional and very knowledgeable. Follows up on a timely manner on my appointments and provides helpful information. More

by HERNANDEZ.LYDIA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Javer was great. He helped me with fixing the paint on the hood by taking the picture and sending to corporate to get approval since it was a manufacturing defect. More

by jennyshao25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Jay Lee helped this time and as usual everything was handled smoothly and in a timely manner. Customer service is always very good More

by KELLY.CHACON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

The dealership was nice. and special recommendations for George who help me that day two thumbs up for him 👍👍 More

by BENITOGEMENTERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
September 01, 2022

Service was great! The representative heard my concerns and answered all my questions. My car was ready within the time frame promised. I’ll definitely be returning. More

by AIMONMUN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Secoff
September 01, 2022

Horrible customer service , Joseph Owen and Sean Kim were no help and they were completely unprofessional I have text messages saved of them being unprofessional More

by Jalen guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph owens
August 31, 2022

Very profesional service. As much as i hate going to a dealer, you guys make it so easy for us. More

by dorr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Like this company’s service , it is so nice to clean my car each time which makes me come here from Fontana:)! More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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