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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,435 Reviews

4,435 Reviews of Puente Hills Hyundai - Service Center

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September 13, 2022

great customer service by Jae Lee. One suggestion, waiting area is clean and brand new that is great but cellphone reception is somehow interrupted. Free WIFI was not able to connect d More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

great service with kind employees at the service center. Thank you again for your service. More

by chae400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Actual service was great, my vehicle was fixed. The woman at the drive up was not friendly, she might need some customer service training. More

by ARLAK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
September 13, 2022

Difficult getting shuttle for a return. Why 15 words you say you make this survey easy but instead you want 15 freaking words and not 3 words thata why I don’t like taking theses surveys om More

by rippedripe4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
September 12, 2022

Javer was beyond excellent. His customer service truly goes above and beyond. It’s quite a drive for me but well worth it! More

by danbigley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

Honest/ knowledgeable advisors, quick service w/appt, helpful in answering questions, maintains professional standards in difficult situations. More

by Young Mun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unk
September 12, 2022

Everyone at the office are helpful and respectful. When I came there was a long queue of customers availing the brake recall. More

by CAROLINA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

I made an appointment online. Service was quick and Javier was friendly and knowledgeable when he explained everything to me. More

by mystery7722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

Courtesy friendly knowledgeable helpful excellent customer service experience mechanic very clean and well kept customer service area More

by MAMAJMAYO
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

Th wait time to be able to talk to a service person was very long. The agent when I met with him was very courteous and helpful. More

by TLEECAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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