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Puente Hills Hyundai - Service Center
City Of Industry, CA
4,675 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,675 Reviews of Puente Hills Hyundai - Service Center
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Verified Customer
September 25, 2025
I came in for simple work and the team at Puente Hills made mistakes. The team took ownership of the mistakes and made things right without me having to ask or push for it. That sense of service and accou made mistakes. The team took ownership of the mistakes and made things right without me having to ask or push for it. That sense of service and accountability is a masterclass others should emulate across the world. It felt very old school and classy. More
by tedt
Employees Worked With
September 25, 2025
Everything was fine, but I thought before they put the automate clearcoat on the inside that they washed it first. There was something that needed to be washed before they put the clear coat and they didn automate clearcoat on the inside that they washed it first. There was something that needed to be washed before they put the clear coat and they didn't. More
by Sonja
Employees Worked With
Toni
September 23, 2025
I choose to go to this dealership for all my car maintenance needs because the service is great and the facility is very accommodating when I have to wait maintenance needs because the service is great and the facility is very accommodating when I have to wait More
by Karen R.
September 23, 2025
He is always welcoming, and take care of my car very thoroughly. I ask him to be my service representative whenever I book an appointment. thoroughly. I ask him to be my service representative whenever I book an appointment. More
by ELLIEK2018
September 19, 2025
I drive quite a bit out of my way to come to the dealership. There is one that is closer, but I feel that the customer service, professionalism and timely work on my car is exceptional. My service a dealership. There is one that is closer, but I feel that the customer service, professionalism and timely work on my car is exceptional. My service advisor is very good and I generally stay in the customer lounge while the workers being done and he keeps me current and up-to-date on the completion of my work. This is my first Korean car and we are very happy with the car and will likely include Puente Hills Dealership when it comes time to get a replacement for an older car. More
by ALANBRUCEROSE
Employees Worked With
September 19, 2025
The service started great. Tino was great. I went in for an oil change, which ended up taking almost two hours, and I had an appointment! Tino came to get me saying my car is r Tino was great. I went in for an oil change, which ended up taking almost two hours, and I had an appointment! Tino came to get me saying my car is ready that they were just washing it. The washing process took about another 30-40 minutes and when I finally got the car, there was bird poop all over my windshield and driver side window so I wasn’t happy with that, so not only did I have to wait 30-40 minutes for them to wet and dry my car. They definitely shouldn’t be calling it a wash. They did a horrible job. I would rather them just not do it!! More
by thirtyplussome
Employees Worked With
Tino
September 17, 2025
Jae was very professional and kept me updated with my vehicles service. Jae also made suggestions in vehicle maintenance to help my vehicles longevity. Awesome service. vehicles service. Jae also made suggestions in vehicle maintenance to help my vehicles longevity. Awesome service. More
by Gramillo
Employees Worked With
