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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,435 Reviews

4,435 Reviews of Puente Hills Hyundai - Service Center

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January 10, 2025

Still waiting for a part to get replaced. Haven’t heard from anyone and every time I call. I get out on hold. Not the best customer service. More

by davidj.garcia626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Puente Hills Hyundai service team did an excellent job for my car. Thank you so much. More

by HANMFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Service was fast. Joey always takes care of me and my car. It's a busy dealership too More

by D. Montanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Q.
January 10, 2025

Came in for a warranty service on my 2025 Elantra N and was taken care of in a timely fashion. This dealership offers a shuttle service that is complimentary and very convenient. More

by steveoak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lee
January 10, 2025

I had a great experience with Puente Hills Hyundai during my 16k oil change service. Joey Q, my service advisor, was a pleasure to work with—friendly, efficient, and understanding. While he offered additiona More

by Jebarce Lancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Quintero
January 10, 2025

Hasta el momento todo ha salido bien con el carro, un poco demorada la entrega del vehículo después del momento que lo dejé en la garantía. La atención de parte del servicio al cliente fue muy buena. More

by Jorge Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Quintero
January 10, 2025

Rui is nice. He is very helpful and knowledgeable enough to answer our questions. We will definitely will come back. More

by marichu1688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I had purchased all five vehicles from here and very satisfied with my Santa fe. More

by TP1HXP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

The dealership refused to do free warranty service provided by Hyundai. Hyundai recommended it the dealership knew better.. More

by MARTINFRANKEL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

I had the pleasure of working with Joey Quintero at Hyundai for some car services, and I couldn’t be more impressed. From the moment I arrived, Joey was incredibly helpful and attentive. He took the ti More

by Raquel Stumetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Quintero
Jan 07, 2025 -

Puente Hills Hyundai responded

Thank you Raquel for your positive feedback. We will share this with Joey and our team today. Happy New Year. PH Hyundai Management

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