Puente Hills Hyundai - Service Center

Super awesome with mister esquivel he is a master in customer service he made me feel like a queen customer service he made me feel like a queen More

Fast friendly and professional service always. Jae lee and the entire team are great I would not go anywhere else Jae lee and the entire team are great I would not go anywhere else More

First time visiting Puente Hills Hyundai. Javier assisted me with processing my appointment. Despite a minor setback caused by their network printers, I was presented with professionalism an Javier assisted me with processing my appointment. Despite a minor setback caused by their network printers, I was presented with professionalism and excellent customer service. “Thanks Javier!!” More

Javier was my advisor and he was very helpful. He checked me in, did my tire rotation, and called me when it was done. It was an easy and smooth appointment. He checked me in, did my tire rotation, and called me when it was done. It was an easy and smooth appointment. More

I was out earlier than I thought I would be. I was very happy about that. I was very happy about that. More

I drive from LAX for the service and I have never experienced such rude service before. On 3.8.2023 I met Jae M. Lee and he was very rude. I was explaining what I was there for. He kept telling me th experienced such rude service before. On 3.8.2023 I met Jae M. Lee and he was very rude. I was explaining what I was there for. He kept telling me that since I did not have an appointment he would see what they can do. I explained that I was waiting for over an hour and got there early and that is why I was the first person to be seen that morning. He kept reacting since I did not have an appointment he was not sure what could be done so I was getting frustrated because I have never been told this or treated like this. He then told me to go get done coffee and relax. I got so upset that I asked to deal with another person in service. He had no right to speak to me that way. The other service advisor made things better and I left with a better feeling for this service place. I will continue to drive this far to service my car because I won’t hold one bad experience after going here for over two years. More

Did a good job fixing what another dealer didn’t do. Reasonably quick and decent communication. Reasonably quick and decent communication. More

Great service. Fair price. My service rep was very helpful. Would come again and recommend. Fair price. My service rep was very helpful. Would come again and recommend. More

Javier was a great service advisor! He made sure my car was done quickly and he kept me updated throughout the service. He made sure my car was done quickly and he kept me updated throughout the service. More

The service center and sales room was very clean and people very attentive. They answered all my questions and kept me updated on any changes. people very attentive. They answered all my questions and kept me updated on any changes. More