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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,435 Reviews

4,435 Reviews of Puente Hills Hyundai - Service Center

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April 29, 2023

Clean helpful my usual rep was jae Lee. But he call out for sick so tino was help me on that day when I went there. He did good service and nice. More

by catzfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Puente Hills Hyundai responded

Fantastic, and yes we keep our facilities very clean. Thank you for taking notice. PH Hyundai Management

April 29, 2023

They serviced my car well. Good customer service. Communicated well with us. That is all I have to say. I don't have to say anymore More

by MFDESERVICES001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Puente Hills Hyundai responded

You said it all! Thank you for sharing. PH Hyundai Management

April 28, 2023

Great customer service was great the waiting area was clean the auto service was great jusg the car wash not performed completely clean More

by SIJUNGOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
April 28, 2023

My experiences with PH Hyundai has been positive so far. The sales rep. Cyrus assisted with the deposit and final purchase of my vehicle. He was very professional and friendly during my encounters. He even More

by AHuligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Banzil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
April 28, 2023

their service is amazing. helped me with all my needs and a quick and timely manner. More

by carlosdsilvacds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

The dealership had lots of room to sit down. Quiet area and tv to lounge. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Secoff
April 27, 2023

Tino and Jordan treated me great as I took my car in for service. Their customer service was superb. More

by Ifav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
April 27, 2023

Nobody would update me about my car. I called and left many messages. I only got a call back when I threaten to go to management. More

by Marieken4321
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
April 27, 2023

I appreciate Jae, he was professional, communicated with me through the whole process and was able to provide transportation since I had to leave my car for a few hours which was very convenient and helpful More

by Ignacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Every time I would come to this dealer it would take me hours to get my car back, but this time around was probably the quickest. The service rep was knowledgeable, respectful, and told me everything upfro More

by JBVIRTUITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan
Apr 26, 2023 -

Puente Hills Hyundai responded

Great news, we are constantly working with our teams to improve turn around times for our guest's visits. Happy to read their hard work is paying off. Thank you for sharing. PH Hyundai Management

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