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Puente Hills Hyundai - Service Center
City Of Industry, CA
4,433 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,433 Reviews of Puente Hills Hyundai - Service Center
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May 29, 2023
Tino was excellent and knows what you need when it comes to recommendations great bro to recommendations great bro More
by anotoniolzn
Verified Customer
May 28, 2023
Normally service is great when I bring my Elantra. But the last time I took my daughters Chevy Cruze for a oil change they dropped the ball. Made appointment for 9:30 am, after 2 hours I text the numb But the last time I took my daughters Chevy Cruze for a oil change they dropped the ball. Made appointment for 9:30 am, after 2 hours I text the number the service department text you to use for any questions during your visit I get no response so I walk to service department to ask in person and I see my daughters car still as not been taking to be worked on. The service rep sees me and says let me find out what's going on with car. He goes to garage a second later someone comes to get the car. Rep comes back and tells me it will be done in 45 minutes. So when we finally get the car back they didn't wash the car like they indicated they did on the bill. The first time I took my daughters Chevy for oil change it went smoothly. More
by DAN3708
Employees Worked With
Other Employees :
George is the rep in service department I worked with that day.
May 26, 2023
Staff Javer answered all my concerns and has awesome customer service skills and even gave my advice customer service skills and even gave my advice More
by MINA0580
Employees Worked With
May 25, 2023
Alway willing to accommodate there customers especially Javier in Service. Thank you so much all theses years for your service and CS expertise in all areas. Javier in Service. Thank you so much all theses years for your service and CS expertise in all areas. More
by michaelsanchez2010
May 25, 2023
I took my car in for an electrical repair. They are unable to discover why that was occurring however, told me I needed a new transmission totally does not make any sense They are unable to discover why that was occurring however, told me I needed a new transmission totally does not make any sense More
by Zijunyk@fronier. Com
Employees Worked With
May 24, 2023
Your dealership is owned by same person so y’all need to work together and stick to one price work together and stick to one price More
by cwporter103
Employees Worked With
May 23, 2023
Puente Hills has knowledgeable and experienced service advisers. They work to keep us informed about our vehicles regarding warranties and recalls. My experience has been very positive. advisers. They work to keep us informed about our vehicles regarding warranties and recalls. My experience has been very positive. More
by Young Mun
Employees Worked With
May 21, 2023
I was told that my 2 year free maintenance only includes oil change and tire rotation. However the cost was less than $25. I wish that was explained at time of purchase. oil change and tire rotation. However the cost was less than $25. I wish that was explained at time of purchase. More
by DALEsWORRELL
Employees Worked With
Tito
