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Puente Hills Hyundai - Service Center
City Of Industry, CA
4,433 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,433 Reviews of Puente Hills Hyundai - Service Center
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Verified Customer
June 02, 2023
Service advisor was very polite and knowledgeable. Did have to wait a bit though, even with an appointment. Did have to wait a bit though, even with an appointment. More
by MEEGAN_HARGIS
Employees Worked With
June 02, 2023
The dealer provides excellent service and Javier is key to the success, because he provides great customer service to everyone he comes and contact with. Thank you!! to the success, because he provides great customer service to everyone he comes and contact with. Thank you!! More
by Elizabeth Yanes
Employees Worked With
June 02, 2023
It was a pleasant experience, everyone was very nice and helpful, and I really enjoyed my visit and they got my car out in time. They said two hours and it was two hours which I really can’t believe but it helpful, and I really enjoyed my visit and they got my car out in time. They said two hours and it was two hours which I really can’t believe but it was great and thank you all very much it was a wonderful visit. More
by Taggarcia09
May 31, 2023
Every time we bring our vehicle in there always some issue with this service department. This time we drop our vehicle off and ask for a ride to the mall so we can get something to eat and do something issue with this service department. This time we drop our vehicle off and ask for a ride to the mall so we can get something to eat and do something while waiting for our vehicle. They tell us it be 2 hours before the driver back, so we end up paying $10 with tip for a Uber ride then when the car was ready we call to get pick up and we only got a recording so we end up paying another $10 to get back. The level of customer care is very poor and we live almost 50 miles away and we can only take the vehicle to your dealership for the 6 month detailing. Every 6 months I dread having go to your service department. More
by BOYULSH
Employees Worked With
George
May 30, 2023
The car was ready within the time promised very professional staff. I will definitely return. Thank you. professional staff. I will definitely return. Thank you. More
by FRAIDONS
May 30, 2023
genuinely such unprofessional service. angela started off with an attitude and walked away from me while i was talking to her, and left me at the counter for 5 minutes while she went to ch angela started off with an attitude and walked away from me while i was talking to her, and left me at the counter for 5 minutes while she went to chit chat with the cashier. when she came back she said “what were you still waiting for me” when literally nothing had even been started or looked up, or i had been helped in anyway. it wasn’t until i called her out for walking away from me that she changed her attitude and tried to be kinda after that point. also glue was left on my tire from this dealership changing out my tire, and no one checked the tire pressure before letting me drive away as the new tire was set to 40PSI while my other tires were set to 31 PSI which is what they should be set to. 0/10 experience at this dealership i did not feel comfortable addressing other things i wanted done with the car and now i have to make an appointment at a different dealership to get the work i need done. More
by NON
Employees Worked With
Angela Perez /8346
May 29, 2023
Both visits were easy and efficient. All staff was professional, courteous and friendly. Will be back to do business with PH Hyundai. All staff was professional, courteous and friendly. Will be back to do business with PH Hyundai. More
by coolmex5
