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Puente Hills Hyundai - Service Center
City Of Industry, CA
4,433 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,433 Reviews of Puente Hills Hyundai - Service Center
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June 09, 2023
Customer service is really good but i lost my carpets of the car after service all the car after service all More
by ahsanmah0
Verified CustomerEmployees Worked With
June 09, 2023
When I arrived at 1pm I asked for a shuttle back home because the service will take around three hours. the service provider stated I would be able to get a ride around 2 PM. At 2:30 PM I asked when the because the service will take around three hours. the service provider stated I would be able to get a ride around 2 PM. At 2:30 PM I asked when the ride would be here. They stated the ride person was on break and would take me home after. At 3:50 PM I was still at the dealership and I asked the service provider when my car would be ready. They stated it would take 20 more minutes at 4:30. I asked how much longer they stated it would take 10 more minutes. At this point I am very frustrated as I have have been here for 3.5 hours and stated if the car is not ready in 10 minutes I am going to Uber home. After 10 minutes they offered 5% additional discount and I paid. However, they aligned my tire with the wrong tire size and so they were not able to have my car ready by today. I had to pick it up the next day. I am very upset with my service as I have wasted so much time with the miscommunication in constant mistakes. I have been a loyal customer for the last eight years however, I am considering going to a different Hyundai dealership because I am very disappointed with the service that was given. More
by ANNIEJULIEJUNG
June 08, 2023
Thanks Tino and George for taking care of me and my dad. Y'all are awesome especially the service crew Y'all are awesome especially the service crew More
by dantedelaverde
Employees Worked With
Other Employees :
Tino & George
June 08, 2023
Very nice people, excellent services, thank you a lot for your work and attention Tino. your work and attention Tino. More
by carlapinsan
June 08, 2023
I am very satisfied with the work of this company, work very carefully and quickly. I send a compliment to Mr. Issac, a polite and courteous staff. very carefully and quickly. I send a compliment to Mr. Issac, a polite and courteous staff. More
by NANG_LE8
June 08, 2023
The best service department I have ever been too every time I come Jay Jussal was the best he explained everything to me. time I come Jay Jussal was the best he explained everything to me. More
by LOVELIFE4FAM2
Employees Worked With
June 08, 2023
Service told they cannot do the work, and asked to come back the next. I told them about my situation. They take it and finish it on the same day. back the next. I told them about my situation. They take it and finish it on the same day. More
by JFINEZ62
June 07, 2023
They were very helpful unfortunately couldn’t afford the labor prices but very satisfied with all the help they were able yo oroveide. labor prices but very satisfied with all the help they were able yo oroveide. More
by Maria
Employees Worked With
